Help with subscription serial number!!!! Tech support has not helped me. Called on MONDAY!?

lori
over 8 years ago

Help .. WTH is up with getting help with corel tech support. I called MONDAY. I have a subscription and accidently renewed an old serial number. I have files open that need to be saved. They have not helped me to move the subscription to the correct serial number I am currently using on my computer. Is there a way to change the serial number without shutting corel down? I NEED THE FILES SAVED!! I need to work!! HELP TIA

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  • over 8 years ago
    Hi Lori,
    As of one year ago, I had to purchase Priority Corel Tech Support in order to get in touch with them.
    I copied this from the Corel site today.

    "For technical support, please purchase a Priority Support Plan which offers open access to a technical expert via a toll-free telephone line."

    Then I got prompt support for resetting the number of computers on which CDGS X6 was installed.
    Phil
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