We have a dilemma with X7 which we've been using for years now. My system seems to be rock solid. I have hardly any issues with X7. Win 7 btw. My cohort was having many issues with X7 being really slow, locking up, freezing, you name it. Another point to keep in mind is that I use a highly modified workspace and have over 200 macros. That system wasn't but is now as we recently purchased a new system to try and fix the problems but it hasn't helped a bit. That one is now using Win 10 and still crashes all the time. Not sure what video card it has but I know it's not an AMD. RAM out the wazoo. SSD drive. I can't think of anything. Thing of it is we have yet another older Win10 system that has no problems either. I'm open to suggestions although I doubt that we're ready to take the subscription plunge.
Let's dig into all the specs, mainboard, video card, HD, memory, manufacturer ect.
My system
Our IT guy prefers to buy a somewhat bare bones system and piece it together himself. It's the fastest system we have right now. The dedicated designer who uses the new system primarily uses CD but we have another part time designer who occasionally uses it but he likes adobe and has no issues whatsoever
What's the video card? I was surprised that you had a Xeon and a NVida compliant card usually that combination can be problematic.
Quatro K620 in both systems
If it were my system, I would update to to the latest Windows updates, shut it down, pull the AC power cord and wait a minute or 2 plug it in and reboot.. For the last two weeks Windows updates have been weird on a scale of 1 to 10 I'm saying a 7 weird.
I would check to see if any software was running in the background. I would uninstall anything that's not Windows, CorelDRAW.
The Quatro K620 is not much of a video card but it seems fine on your system. Does the person on the new system do the same kind of work you do?
Yes, she does the same type of work. Although she does go about things in a different way that I do. For instance she will take a photo into photoshop, hint number 1, and resample much larger for use on a vehicle wrap. I, on the other hand leave it as it is and let the RIP handle any upsampling when I export it to 150dpi. Makes for a much larger file to deal with doing it her way. BTW 99% of it is over a network. Again, I have no problems with doing it this way. Our IT guy insists we work our files on our own hard drive then save the final to the server but that to me is a pia. When it comes time for a minor change to the file and she is out, as is most cases, it's pain in the ....
With the system configuration shown taking large images into Draw is going to kill the that video card. It's a piddly little thing. Xeon systems completely rely on the BUSS and video card for display data.
Looking at the specs I have no idea why your IT guy is using Xeon, especially that one. A $400 i9 runs rings around it for 2/3 the cost. If the Adobe guy is linking images that helps him.
If the girl uses alot of transparency or effects it will kill that system.
From what I'm hearing it locks up doing the simplest things. Moving vector shapes around or text etc. Even if it's 1 shape in the doc. What I need to do is actually use it myself and see these failures for myself. I'll certainly keep you posted.
That sounds like a possible driver or hardware issue. Try using the HP updater, then make sure it's disabled when you use the system.
Update. So IT guys drops the video driver back a version then reinstalls latest driver again. Designer says it seems to be more stable. The only time I physically saw a failure was when she downloaded an eps file from Freepik. I explained that I have ran into this problem quite often. I don't blame the software right off the bat. It locks up the whole PC not just corel. What happens is when draw initially fails to import the eps and flags an out of memory error and locks everything. Illustrator automatically starts without you knowing it. It tries to do it's thing as seen in the task manager. Once you kill that process Corel and the pc recovers.
You have open the "faulty" eps file in illy then save out as a pdf. Why these free clipart sites use eps is beyond me. An eps, to me, isn't as "across the board" compatible as pdf. Especially if gradients are used.
Bottom line. I'm beginning to believe inexperience is a key player here.
I've messed around on that system for bit with no problems. I keep explaining to her and others that I need to experience these failures for myself in order to troubleshoot.