I just bought CorelDraw2020 since I had so many problems with 2019. And it's crashing all the time! I'm doing normal actions - selecting, using the shape tool, on standard .cdr files. I try to save all the time, but I can't save every 10 seconds, and I keep losing a few minutes of work with every crash (not to mention restarting the program and opening all my files.) What is going on?
To clarify: first the program freezes, then it just closes.
Exactly the same problem here, both with CorelDraw and CorelPaint 2020 on Win 10 64-bit, that shut down when opening a file edited just a short time ago. They ran problem free just for 2 weeks or so. No, no other program has problems like this and the previous version of Corel Suite ran fine for years before it became completely obsolete. Having the blame pushed on the system is like getting slapped in the face in addition. Shame!
uu_ii said:Having the blame pushed on the system is like getting slapped in the face in addition.
NO... you have to absolutely rule out hardware issues first. Just because one program works and another doesn't, doesn't rule out hardware. That's not me being protective about Corel. I'm not that sort of Corel friend. NONE of us are protective of Corel when it come to software errors. I can't test this for you as I'm not using 2020. I've got my own errors that go on in 2018 the major one being a strange refresh issue that comes and goes.
You really haven't provided the information needed to get real help. You are just complaining into thin air like a royal couple about racism.
If you have a 2020 software issue people want to know about that. I can't help you beyond what you are willing to do to help yourself or beyond my skill level. But we will always be honest with you in this forum. Some of use have been sticking the knife into Corel to get errors fixed for over 20 years now. And something we are wrong. And being wrong is an embarrassment period. People here have been pushing for more from Corel consistently over so long that Corel has changed hands 4-5 times and developers have come and gone.
We persist outside of the time and space of Corel's various incarnations.
There are times when Corel support have the answers you seek. Even for me! They have the stats on errors that cause issues, we do not. They understand the complication of the licensing system and in my experience suffer a little from "we told you what to do" but didn't tell you how critical a particular step is, which is necessary for humans that take shortcuts, as you do.
If the problem is instability like you describe and there aren't 10s of threads about it, then you really do have to start with hardware. You can't fix a problem in software is you have a hardware error but you can make one hell of a mess of the OS and end up have to install everything from scratch.
What I'm seeing in the world around me are memory errors, on my own hardware and on client machines.
Hence you need to make some real attempt to list your hardware. If you hardware is more than 4 years old then look for memory errors first!If you are not providing the sort of background information required then the solutions offered may not apply.
So don't be a smarty pants in here with your "Shame" when the shame of it is you provided squat information to get help.
Shame! Shae! Shame! Zero support from CrelDraw, just pushing blame with no basis. I got it running last night after complete reinstall and today it bombs again. I generally do not move around this kind of junk software. The system runs fine and no other single program in any manner that would approximate this. The support just reminds that of Microisoft where the remedy to any glitch is to start installing system from scratch discarding all the work that went into building up the infrastructure. CorelPaint bombs opening a Micky Mouse jpg that few thousands of programs open without a glitch. What a mess and what a useless support!
That is clearly not the case for everyone so you need to identify why your system is unique.
Or we need to be given magic wands for ID-10t errors.
It's clearly the case for enough people to be considered a problem with the software rather than the machine. While the issue may only effect perhaps 30-40% of users, you cannot just point blame at the hardware. If the OS runs without issue, the software should too. If there are no problems with the system running other apps, then it is obviously the software's fault. In the case of the last few years of Corel releases, I have to say that I would suspect the software was at fault even if the machine was in pieces. Corel's software quality has been rapidly going down the tubes, ever since Vector bought them and it's gotten MUCH MUCH worse since KKR bought them.
I recently bought CorelDRAW 2022. The machine it was installed on is 100% functional and tuned to perfection (it's my personal machine and I routinely do maintenance and check the system since it is critical to our production pipeline. It's a dual Xeon 16 core CPU machine with dual Nvidia Quadros and 128GB of RAM...try and say I am running out of RAM on this bad boy. I freakin' dare you.). It quite literally took me two weeks to get it running. I don't mean running stable, I mean running AT ALL. The program would freeze every time it started up and the few times it did actually start, it would hang as soon as I clicked anything. Turns out it was a bad font. A SINGLE bad font. Just one. Not dozens, not the whole folder...just one corrupted font. What kind of idiot coder do you have to be to not put in an escape routine in the case of a bad font? That's graphics software programming 101 for frack's sake. Seriously, that's unacceptable on ANY level for professional design software.Before that, we were using CorelDRAW 2019...which crashed on me 5 times a day minimum. Literally any access to the color selector would cause a page fault in the color management DLL. I traced the issue down to a specific library file and brought it to the attention of Corel support. They did nothing to fix it, and didn't even acknowledge the problem, even though others have had the same exact issue with 2019. One person with an issue could be the machine, 5000 people with the problem is likely to the software itself.I remember a time when CorelDRAW was one of the most stable graphics apps out there. I would routinely have CorelDRAW 2017 running literally for weeks at a time, being heavily used all day every day, without ever closing the app and never had crashes the way I do with the newer versions. Fun fact, when I called Corel about the 2019 issue I was having, they tried to blame my machine saying that their software wasn't meant to be run on Xeon CPU's...as if they aren't 100% compatible with consumer grade Core series CPU's. The machine I ran 2017 on was a dual Xeon machine...never had a single problem. Not one.
I've been working on computers and networks for decades. Crashing software is very rarely the machine's fault, and almost always poorly written code in the software app that's the problem. The "something is wrong with your computer" BS, is something techs say when they don't have a clue what the actual problem is. I am telling you this from experience running several computer shops over the years. Trust me. If the OS doesn't have issues, it's the damn software's fault.
CorelDRAW does not play well with Xeon and NVidia Quadros, I don't know why but it is what it is. The same can be said about AMD products.
I use an i9 with 64GB of RAM andva 8GB GeForce NVidia on a Samsung SSD the system runs well. I don't have crashes and regularly rung file well above the 1GB in memory range. I have several it's and an old i5 which do not crash.