CorelDRAW 2021 crashing after loading

CorelDRAW 2021 opens and then after several minutes, it crashes. Is anyone else experiencing this issue?

I am running Windows 10 and have installed the most recent updates. I have updated all of my drivers. I have scanned my PC for viruses and hard drive issues, and there are none. CorelDRAW 2018, 2019 and 2020 do not crash, just 2021. No other programs on my PC are having any issues. I have been advised by Corel tech support that the problem is most likely my operating system and it will need to be reinstalled. 

  • olderandwiser2, is there a specific action that appears to be causing the crash?

    Are you able to create a new document, or open documents? Are you using a customized workspace? If you are able to create a new document or open a document, and are using a customized workspace, can you try one of the installed workspaces and see if the crash still occurs?

    In Event Viewer, under Windows Logs, is there an application error report? If so, can share the details with the support technician, or post here? you should be able to copy/paste the details.

    Lastly, could you provide me with your Customer Support Ticket ID? If you would prefer, send it to me via a direct message in this forum.

    Sharon

    • The ticket number is ticket 6607782. As you will see, Corel tech support has spent a considerable amount of time trying to resolve my crashing problem. I can open CorelDRAW 2021 in safe mode and not have it crash. Dell tech support suggested that I uninstall CorelDRAW 2021 and try to install it in safe mode thinking that something is causing a conflict during the installation of CorelDRAW 2021. I was unable to do that because safe mode disabled my internet connection, which appears to be necessary for installing CorelDRAW 2021. If there is a way around this, I would be willing to try it. As I explained in my previous interactions with Corel tech support, I am perplexed by the fact that previous versions of CorelDRAW work without crashing on the same computer. So, it would appear that there is something about CorelDRAW 2021 that is different, although I don't know what.

      • How did you solve the issue?

        I am facing something similar (I think). Corel 2021 (Windows 10) crashes during the loading process. It only shows the initial interface until it displays "Almost Done..." for some seconds and just dies.