Hi folks, earlier today a level 2 technician helped me solved the issue that cdr 2024 won't start up on mac. However, after I installed an important update from coreldraw, the program crashes on start up again. Any one bothered by the same issue?
What type of system\chip do you have? e.g. M1, M2, M3What macOS version do you have?What is your support ticket #?Would you be able to post the full crash report.
M3 Max, macOs 14.5. One level-2 technician said corel is currently working on it, so I am not posting here anymore.
Thanks Joe!
No problem. I really hope they can fix the issue soon, as my work relies on this software.
Hi Joe,
A workaround as a fix is in progress...
Remove your existing install, download and reinstall from https://www.coreldraw.com/en/pages/download/ the build pulled from this site will be the build prior to the update you applied.
Note: Before you download, please review all files in your Downloads folder and trash all dmg/pkg files that are CDGS 2024 based, if there is a older file in this folder the installer will use it, not the latest one downloaded.
Lee
Hi Lee,
Thanks for your response. A level-2 technician has shared this temporary solution with me. I noticed that although this works, CDGS 2024 takes a long time to launch after restarting my mac. It really shouln't be like this, considering this is the latest version. And Corel really should remove the update that they have released.
Do you know when a final and reliable solution will be released?
Thanks,
Joe
Hello,
A hotfix “June 2024 Update Hot Fix 1 MacOS” has been rolled out to address this issue.
The Hot Fix is available for download from the Patches & Updates page
This is a silent update and will silently update in the background for users who have set up Automatic Updates for CorelDRAW.
Thank you
Regards
Kavitha