PROBLEMS EXPERIENCED WITH CD 2O24
The following is a précis of the problems I have experienced on a daily basis using a new version of Corel Draw 2025 purchased from you some 6 weeks ago.
Generally the programme is exceptionally slow in all operations which renders it unusable for professional CAD work.
I have now installed my old version of CD 2018 on the new computer and it is racing away and working better than it ever did, and certainly much better than CD 2024!!
So far Corel Draw has not been able to explain these strange occurrences and neither do they seem very concerned.
I urge you to work on these problems with a view to getting it fixed.
OR send me new software OR return my purchase fee with compensation for loss of business whilst experiencing these problems.
Here follows a précis of daily occurrences whilst trying to use the new software.
OPENING
Try to open a document created in CD 2018 recently.
Takes about 3 mins to load as the images appear randomly and gradually on the screen.
WORKING
When fully loaded I try to scroll page ‘Up/Down’ but it only moves after several seconds delay.
The same applies to Zoom ‘In/Out’ but this takes many minutes to achieve a result.
Again the images appear randomly and gradually on the screen.
I have discovered that during this lengthy process, by repeatedly ‘left clicking’ on mouse the process is speeded up slightly.
Select object for resizing.
Select ‘Scale with Object’ and random lines within the object will increase in size before dragging the nodes to resize the object.
CLOSING
Select document on taskbar and click the small ‘X’ within the box.
Dialogue ‘do you want to save changes‘ etc. Click ‘yes’.
After about 3 mins. The document disappears and a grey screen comes up.
No indication of what is going on. This grey screen can stay for hours.
In the end the only way out is ‘ctrl- alt-del’.
RE-OPENING
Select Corel Draw and open, ‘crash report’ comes up. Click ‘cancel’.
Then a ‘found unsaved documents, do you want to save changes’ message appears.
Click ‘yes’ and blank desktop appears with four documents on the ‘task bar’.
All of these docs’ are old and have not been worked on lately!
Close each one in turn which takes about 15 mins.
I can now work on the doc. I wanted in the first place.
After the protracted closing process I find that, on opening at the next session, those changes to the doc. have not been saved!!
Chris’ Moxham
1/8/24
What system do you run, Windows or Mac?
Windows 11
I have not upgraded to Windows 11 yet, I'm researching as I'm looking at next year. I can tell you that my Windows 10 Pro systems have none of your issues. 2024 Subscription runs better than any version since 2018 but is superior to 2018.
To resolve your issue may be time consuming or simple, on this forum Stefan Lindblad had a client with similar complaints and it turned out to be simply a bad network cable.
I worked with a fellow who after way too much effort on my part I came to realize he was working on a wireless network, opening and saving to the cloud.
On top of all this it seems that Corel really don't give a sh1t !!!!!
I am part way thro' my second attempt at getting some action from them, but as yet the pattern is exactly the same as the first attempt.
They just read from a script and send pre compiled script, none of which seems really relevent.
Anyone know how I can get some action from Corel??
Welcome to the modern world! It's not just Corel it's evey damn thing you try and get serviced today.
I run Windows 10 Pro and CorelDRAW 2024 subscription it's as fast as 2018 ever was and more capable.
However Windows updates are a PITA, it sways back and forth forcing me to manually enable my custom display when Windows boots. It'll work for a few months and then drop for a few, WTF. It screws with my MS Office and my high zoom display in Photo-PAINT in a similar manner.
To work on your problems requires a great amount of detail, starting with system specifications and EVERY other detail even your file creation techniques.