I Created 28 page Booklet style Document over a period of a week. All the time working and saving. When returning to document, it now does not open, neither does the back-up. No warnings, messages, nothing. Just won't open, creates & goes to "Graphics1" file instead. Calls to so called Corel Tech Support resulted in emailed "Recovering Lost Documents" Guidelines which essentially state "better have a back-up". The phone conversation and subsequent email suggest "we don't care".
I only have experience with Adobe Tech Support so this is what I'm using as a standard. No comparison in level of help. First hand experience in 2 separate issues with Corel tells me if you have a problem , you're on your own.
Now that we've lost all that work and now must recreate it, I'm thinking, certainly not on Corel after this.
Anyone have any similar experience or suggestions?
I seriously suggest that Corel look at its Customer Service.
the second point is to check if it could be relative to the computer. For example, clean up temporary files and increase the Windows virtual memory (the swap file) help to bring stability and avoid crashes. Also, inclusde CMX on save (under Tools/options/document/save) help to avoid errors on open or content.
"Also, inclusde CMX on save (under Tools/options/document/save) help to avoid errors on open or content."
What does this do for you Ariel?