Can't sign in error: serial number already used?

 I can sign in on Corel website, and product registration is in my account.  But can't using corel draw X7 sign in for updates or any other function needing web activity.

I'm thinking it's because I registered my first installation at the web site, not during program installation. So every time the X7 program tries to log in it reads the serial number and won't complete the built in registration part of the installation process.

Does this make since? I think the installation automatically registers the serial number. But because I already registered it before installation I am having this problem.

How can I correct this.

Also my X7 installation has bar code, but doesn't have QR codes function???

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  • Hello chuck; I would listen to Brian ( Working for Corel he has a better chance of helping you.) But I will say that all the years I've been coming here the only ones that I have seen with a problem like that, are people that got the program from some place like Ebay and you only have 30 days from the time you payed them with PayPal to get your money back. X7 is a good ver. of Draw and if you are making a living with graphics it is the way to go. With a legal copy you can load it (3) three times on that many computers. Good Luck.

    George

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