I can sign in on Corel website, and product registration is in my account. But can't using corel draw X7 sign in for updates or any other function needing web activity.
I'm thinking it's because I registered my first installation at the web site, not during program installation. So every time the X7 program tries to log in it reads the serial number and won't complete the built in registration part of the installation process.
Does this make since? I think the installation automatically registers the serial number. But because I already registered it before installation I am having this problem.
How can I correct this.
Also my X7 installation has bar code, but doesn't have QR codes function???
Was this issue resolved because I had to format the 3'rd pc on the 3 pc business issue corel x7 programme at work, and now it gives me the whole Code has already been used schtick when I try to sign in with the account associated with the corel draw package code I installed??I upgraded to windows 10 if that makes any difference?Thanx!
lunanoir said:Was this issue resolved because I had to format the 3'rd pc on the 3 pc business issue corel x7 programme at work, and now it gives me the whole Code has already been used schtick when I try to sign in with the account associated with the corel draw package code I installed??
I recommend that you contact Corel Support.
If their system thinks that you have all 3 seats installed, then you may need their assistance to straighten things out if one of those installations has been lost due to formatting a machine.
I have Corel 2018 and am getting this same error message and unable to use the product. It was working until some of the recent windows updates. There are no log files beginning with "PCUlog"
Try logging in to your corel account. In there you can see what computers the license is attached to, you can also deactivate them there. CorelDRAW will deactivate the install during uninstall, so if you don't uninstall before you reinstall windows you need to do it in your corel.com account.