graphtec Cut/plotter cutting size not the same as drawn

Good morning, new guy here, so take it easy...LOL...ok, i'm using coreldraw x8. I am simply drawing stencils (someone's last name for example). Lets say I type "SMITH". Ok, I type the name, click cutcontour, see the cut line, ensure i click "hairline", highlight the area, then click on cut/plot (CM4) and the stencil is sent to the plotter, graphtec 8600-130.  Problem is - the stencil is a random size, probably close to 1/3 the actual size it should be. I've checked shaping, scaling, etc and everything says 100%. I have the proportional lock on. No idea what to do next. HELP!! thanks everyone