Paint Shop Pro X2 - Where can I get help? No forum for software

Not sure where to post this as there isn't a forum that I can find for Paint Shop Pro ...

I had to recently wipe my machine and install my software.  When attempting to install Vista crashes the application indicating setup.exe caused the program to stop working correctly and I have to click the Close the program button.  I have submitted this issue weeks ago and have not heard from Corel even though there is a promised 24 to 48 hour turn around time.  Why does the install crash on Vista?