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Hotfix error code 127

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ColoFish posted on Thu, Mar 25 2010 12:20

I downloaded and ran the Hotfix 2 file (CGSX4HF2.exe) for CorelDRAW graphics Suite X4.  Afterwards, I am unable to launch CorelDRAW.  I am getting this error: Unable to load CorelDrw.dll.  Error Code: 127.  Ive dug through this forum and the knowledge base, and contacted customer service online.  It was recommended that I hold F8 while loading.  That did not work, I still get the same error code.  PhotoPAINT does load, as do the other programs.

Version of program is 14.0.0.701

Just wanted to see if any of you here have experienced this and could point me in the right direction as to resolving this issue.

Thanks,
Matt

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Top 10 Contributor
Murrieta, California, U.S.
Male

Try putting the X4 DVD in your drive and select the Repair function. This should fix broken modules. If this does not work, then I suspect that you have a bad download of the Hotfix file.

HuMJohn aka Hugh Johnson

THanks Hugh,

The installation file is a download.  I've tried repairing through the Control Panel.  I've also re-downloaded the Hotfix file and ran it again.  Still get the same error.  Any further thoughts?  I did get through to tech support after quite a hold, but found out I called the wrong support division.

Top 10 Contributor
Murrieta, California, U.S.
Male

Use the DVD autorun function to bring up the Install/Options menu and from the DVD, do the repair....

HuMJohn aka Hugh Johnson

Thanks, but I do not have a DVD, the installation file is a download.  I've run that and tried the repair from that.  I am still getting the same error.  Thanks for the help, any other ideas?  I am on hold with (hopefully the correct) tech support.  Been on hold for 15 minutes.

Top 10 Contributor
Murrieta, California, U.S.
Male

No other ideas, other than uninstall and then install, again. Which means installing the service packs and hot fixes, after the re-installation.

HuMJohn aka Hugh Johnson

Thanks again - I guess it has come to that.  Just hung up on customer support hold when my cell phone reached 30 minutes.

Top 10 Contributor
Murrieta, California, U.S.
Male

ColoFish:

Thanks again - I guess it has come to that.  Just hung up on customer support hold when my cell phone reached 30 minutes.

Ouch! Use up all of your monthly minutes on hold.....

Do let us know if a re-install does or does not cure your problem...

 

HuMJohn aka Hugh Johnson

I ended up uninstalling, re-installing, then applying SP2.  I'll just skip the hotfix.  Thanks for trying to help!
Matt

Top 10 Contributor
Murrieta, California, U.S.
Male

You are welcome, anytime....

HuMJohn aka Hugh Johnson

Hello,

are you saying that this repaired the error code 127?

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