Hi
I'm having major problems trying to export a 48 page A5 document to pdff in the new CDGS 2018. I've been exporting these documents (a monthly News booklet) for years in X5, X6 and X8 with no difficulty whatsoever. The first time I tried to publish to PDF in 2018 it only exported 4 pages out of 48, I checked all the settings and again the same failure.
I saved the document to X8, opened it in that version and exported it to pdf without issue. Same settings.
I've repaired 2018 and even uninstalled and reinstalled (from the disc). Same problem.
Can somebody please help.
Thanks, Colin
it only happens with this document? if you create a new 48 pages document it works fine or has the same issue?
Hi Ariel
Thanks for that suggestion. I've just created a quick multi page document in 2018 and it exported to PDF without a problem.
What I don't understand is if there was something wrong with the original document created in 2018, why did it export cleanly from X8 (after saving it to the earlier version). The PDF settings were identical for both programs.
If there's no problem with other documents, it seems that it could be something on this file Can you share it for test? if you want feel free to send me privately to ariel.garaza@gmail.com
Happened again! I opened a 40 page document created in X8 last month that exported to PDF with no problem and was subsequently printed from. I opened it just now in 2018 and it only exported 23 out of 40 pages. I also received an Acrobat Reader error message this time. See attached screenshots.
Thanks again
well, this is Acrobat Reader, not Adobe Acrobat, although it's supposed that it should allows to view the file anyway