How do I change my email and password credentials in CorelDRAW? I get an error message saying the serial number of my license has already been used.
short answer: you must contact Customer Service.If you log into your corel.com account with your email and password, you can disable previous installations of the program, even if someone installed it without your approval.
Hello Ariel... thanks for your quick reply.
"you can disable previous installations of the program, even if someone installed it without your approval"
I do not understand your comment.
Here's a more detailed explanation of my conundrum... We are a CorelDRAW reseller and have installed CorelDRAW on a brand new computer. At the end of the install process, Corel asked for an email address and password; unfortunately the person doing the installation used our email and password rather than the customer's. I've tried a variety of ways to change the Account Credentials, but have not been successful.
Are you saying there isn't any way I can do this myself and I must contact Corel Customer Service?