The past four days have kinda been a nightmare. I was locked out of my Mac version of CorelDRAW because of the formatting on the pop-up that asks you to sign in so you can receive new version alerts and sales made it impossible to fill in the fields. I never thought twice about it before and I would just sign in and move on. I never thought that Corel would make the software unusable until you agreed to view ads. I'm including pictures of what the pop-up looked like for the first two days versus what it was supposed to look like.
Am I the only person to be affected by this?
Doesn't this make my stand-alone version of CorelDRAW adware? A stand-alone version of the software should not need to maintain an internet connection to run if work isn't being accomplished in the cloud. I really am curious to know if I am the only one who lost time because of this issue. Is this just a Mac problem?
Corel has been made aware of a sign-in issue today (May 30th, 2023) which only affect CorelDRAW on Mac. (Windows is fine)They are currently working on resolving the issue.
They may want to revise the opinion that it is only an issue on the Mac. The true underlying issue is that this formatting blunder revealed that CorelDRAW will lock users out of the software if they don't sign in. That makes CorelDRAW a form of adware since it is coded not to move on without connecting to the internet.
The pop-up event draws over other Windows until resolved. The stand-alone versions of CorelDRAW don't get "access to important online services and content" since that is reserved for subscription licenses. What you will get after signing in are updates regarding sales and new releases to the Get Started Tab (or window on a Mac). In other words, CorelDRAW forces you to sign in so they can serve you ads.
If you are on the subscription service, that is forgivable. For those like me using a stand-alone version...well, you aren't using a stand-alone version at that point.
First, whether I own the software or not is not germane to my complaint.
If there is any confusion about ownership, it would be Corel's creation. When you go to the CorelDRAW landing page and select the One Time Purchase option, the caption beneath changes from "Subscribe and for just $22.42/Mo, get the latest version, exclusive cloud features, and more." to "Buy it once, own it forever." Did I claim in my complaint that I owned the software? I don't believe I did. But if somebody ever said they did, they are repeating what Corel said.
Yes, I have an older version. There won't be changes to it. If I were asking for changes to the software, that would be a relevant point.
I have a perpetual license. Perpetual means occurring repeatedly, so often as to seem uninterrupted. So, the software failed anyone who experienced an interruption.
To the keen-eyed, they can find the crux of my complaint in the words “exclusive cloud features”. If I will not be receiving exclusive cloud features, I should not have to sign in.
You have a perpetual lease license in which once you log on and verify you no longer have to log on again unless you log off. On my systems running older versions that remains the situation even if you shut the computer down.
This is an a anti- theft feature that will not be removed, live with it or use other software.
You are assuming that I logged out, which I never did.
Your entire reason for returning to this thread is to keep pushing a narrative that lets you keep responding but is not connected to reality or the facts.
I know what the facts are. You have only assumptions. If you put together what was posted above by ericsu, the response at the Corel Ideas Portal (where I also made people aware), and what I was told directly from the techs working on my ticket, it is easy for me to see where your assumptions have led you astray.
I know what happened. You are making assumptions.
Based on what you are saying, a person who believed that would be on my side. Why? If the software is not maintaining a connection once established, that is a problem that Corel needs to fix.
At this point, unless you can say with definitive proof that I was the one who logged myself out, there is no reason for you to continue speculating. If, as you suggest, the entire issue was my doing, there would be no reason for Corel to post that they have fixed anything.
None of what was posted above by ericsu on how users can fix the issue is consistent with your constant assertion that just signing in and being disciplined would have avoided this situation. The truth is that you are asserting your assumptions over discernible facts. Since it is evident that your opinion doesn't match the official response by Corel, it doesn't have enough weight for you to be pushing it as hard as you are.
As I said earlier, it is okay not to respond if you don't have an answer.
I do have an answer Corel is not going to change things for you or anyone else.
Then you are incorrect since Corel has already made changes for me and everyone who had the same problem I had.