Cannot Run CD 2017

The program installs ok but I'm unable to run it. It hangs at the "Let's get acquainted screen". I cannot get beyond it. It seems to not recognize that I've entered a password. Attached is a screen shot. I've also tried it by choosing a new account - same result.  I've had no reply from tech support. I also have the latest version of Painter, Aftershot, Video Studio and Paintshop Pro. I really like Corel, but their poor support is a bit distressing.

Win 10, Edge. Win updates all installed. I also set up Internet Explorer as the default browser - that didn't work either.
 

Any ideas? Thank you.