What is the deal with Corel Tech Support? Why do they make you pay to fix their problems.? I STILL have the same issue with X6 that I had with X5...but didn't with X3.
I send them a support email stating my problem and get a canned response to restart corel while holding F8. Really? because I'm stupid and never thought of that...NOT!!!
I get another one asking if I updated the software with the latest service packs...after specifically stating that I updated X6 to the most current version via download. What I didn't word it exactly service pack so I'm stupid and don't know how to update the software?
Also, after repeated attempts to answer their emails, I never get a response back and have to open another ticket. I now have 4 tickets open regarding printing.
This is unbelievable. Sorry for the rant.
HI Jim.
Best to come here first. We don't charge and we and happy to help. You'll get info from fellow users that spans many different workflows and experiences.
~John
I normally do come here first, and with this situation, I did. So far I haven't found any help. I'll give it a few days here and see what happens.
Thank you for reading my rant. :)