ok, finally went to install and update X6 via the internet. what a drag/problem I knew this would be... so here goes.
Installed the intial X6 fine, got email for 90 days tech support etc..I guess it activated and sent serial to my account/corel. ..went to update to 6.1...seemed to install fine... seemed to see something about getting a STANDARD membership. So figured..ok...going great... well.... went to install 6.2 and the problem started.
now it says I don't have a level of membership or something? cannot install 6.2 or the hotfix after.
I will contact customer support when I get a moment, but wondering if anybody knows why this is happening. such a drag jumping through hoops just to UPDATE my software. I don't care about the extra MEMBER features...I want the FIXES...which should install if member status is FINE or NOT FINE.
I might just stick with X5 as it is working fine...i.e. doesn't BOMB when UPDATING TEXT of prior version files, new way of powerclip annoyance etc.
Like Stefan says, check your Corel account and see what serial number has been activated for X6.Chances are that you have used the wrong password or something when trying to activate X6.2, and therefore Corel doesn't recognize you.
Hmmm, How can I fix this?
Not knowing how Corel's new Membership thing worked, I installed CorelDraw X6 on my system at work using the boxed version our company bought. When I signed in I used my personal email address because I didn't want my Corel email blocked by the company spam filter (which sometimes happens).
Afterward, I bought CorelDraw X6 for use at home, and I used my personal email again.
What I would like to do is have the work installation refer to my work email address. How do I change the default email address related to the copy I have on my work system? Or does it even matter?
Thanks
Thanks SignGuy. I have been able to install the updates. I was just wondering how to get the registration straightened out. Thanks again...
I don't think it matters, Frank.
If you already have installed both and they work, then everything is fine.Without knowing, I suspect you have to contact Corel to split your account in two.
Hope this is in the right place, but I have a issue with membership & updates. I've been a Corel user since ver 2. I'm sitting with a bit of a dilemma. I now teach (for free) graphics to youngsters and silver surfers in a small village just up the road from where I live in Wales. The problem is I have 10 workstations with ligit Corel X6 + PhotoShop which have no internet access or the ability to connect whatsoever as they are to far from the exchange. How the heck am I supposed to update/patch Corel if none of the units have the ability to connect to the internet. This community spent allot of hard earned money to purchase their software and it looks as if I am going to stop teaching just because corel decided we have to be members to download anything .... Just because I purchased a peugeot doesn't mean I have to become a member to drive it or get it serviced .... I'm really upset
PooManUK said: Hope this is in the right place, but I have a issue with membership & updates. I've been a Corel user since ver 2. I'm sitting with a bit of a dilemma. I now teach (for free) graphics to youngsters and silver surfers in a small village just up the road from where I live in Wales. The problem is I have 10 workstations with ligit Corel X6 + PhotoShop which have no internet access or the ability to connect whatsoever as they are to far from the exchange. How the heck am I supposed to update/patch Corel if none of the units have the ability to connect to the internet. This community spent allot of hard earned money to purchase their software and it looks as if I am going to stop teaching just because corel decided we have to be members to download anything .... Just because I purchased a peugeot doesn't mean I have to become a member to drive it or get it serviced .... I'm really upset
Now,
We were not able to update before either if we did not have an internet connection. We always had to go online, download the SP and install it. I believe I read an official recomendation by Corel about this situation of yours. No worries as it will possible.
Its still holiday season for Corel in Canada
Stefan Lindblad said:Its still holiday season for Corel in Canada
That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not.
At least, in Brazil, that's how big companies who have respect for their users work.
Canada is really a first world country?
Hello Silvio; Canada and the US and some other countries take some of the Holidays off, Now the US takes more Holidays than any of them I guess, you can't even mail a letter on the days some people were born/died. It does give the working people something to look forward to. ( To me every day is a holiday But one thing that I don't understand is How can people post here and not be able to get the updates because of no internet? I think I would down load the update to a thumb drive or DVD using my account with Corel and load it on the computer Corel is on and run the update.
My Thoughts George
Silvio Win said: Its still holiday season for Corel in Canada That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not. At least, in Brazil, that's how big companies who have respect for their users work. Canada is really a first world country? [/quote] Sweden is like Canada. Vacation is important too. And those holidays are tradition Silvio, tradition
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Sweden is like Canada. Vacation is important too. And those holidays are tradition Silvio, tradition
TheSign Guy said:But one thing that I don't understand is How can people post here and not be able to get the updates because of no internet? I think I would down load the update to a thumb drive or DVD using my account with Corel and load it on the computer Corel is on and run the update.
When I learnet that people in the USA still use Phone modem for their internet I was surprised. I am not surprised anymore people not able to download ;-)
But I believe Gérard at Corel wrote an explanation for these particular situations. But he and Corel is back in business in january I believe.
Silvio, SWEDEN is slowing down business quite a lot for many companies, so called "industrial vacation" in july. And second half of june and first half of august its really slow. Its the summer.
Silvio Win said: Its still holiday season for Corel in Canada That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not. At least, in Brazil, that's how big companies who have respect for their users work. Canada is really a first world country? [/quote] Almost everyone does the same. In Spain, for example, you will have only health emergency or car accident. Especially this year, most companies do not work in 24th and 31th, therefore, only have three days to work, so it's better to have two weeks for the holidays. Since also coincide with school holidays, many families take the opportunity to enjoy a family vacation together. Moreover, as there are very few who work at that time, calls usually very few. In our countries, usually work even on Christmas.
Canada is really a first world country? [/quote]
Almost everyone does the same. In Spain, for example, you will have only health emergency or car accident. Especially this year, most companies do not work in 24th and 31th, therefore, only have three days to work, so it's better to have two weeks for the holidays. Since also coincide with school holidays, many families take the opportunity to enjoy a family vacation together. Moreover, as there are very few who work at that time, calls usually very few. In our countries, usually work even on Christmas.
Silvio Win said:That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not.
I don't think fairness has much to do with it but the world is not fair anyways. Take a break, enjoy the holidays and family. If you want a product that is supported 24/7 you might have to buy one from a country without holidays.
Stefan Lindblad said:When I learnet that people in the USA still use Phone modem for their internet I was surprised. I am not surprised anymore people not able to download ;-)
US is pretty big. There's always gonna be a few that stick with the old.
~John