ok, finally went to install and update X6 via the internet. what a drag/problem I knew this would be... so here goes.
Installed the intial X6 fine, got email for 90 days tech support etc..I guess it activated and sent serial to my account/corel. ..went to update to 6.1...seemed to install fine... seemed to see something about getting a STANDARD membership. So figured..ok...going great... well.... went to install 6.2 and the problem started.
now it says I don't have a level of membership or something? cannot install 6.2 or the hotfix after.
I will contact customer support when I get a moment, but wondering if anybody knows why this is happening. such a drag jumping through hoops just to UPDATE my software. I don't care about the extra MEMBER features...I want the FIXES...which should install if member status is FINE or NOT FINE.
I might just stick with X5 as it is working fine...i.e. doesn't BOMB when UPDATING TEXT of prior version files, new way of powerclip annoyance etc.
Hello Silvio; Canada and the US and some other countries take some of the Holidays off, Now the US takes more Holidays than any of them I guess, you can't even mail a letter on the days some people were born/died. It does give the working people something to look forward to. ( To me every day is a holiday But one thing that I don't understand is How can people post here and not be able to get the updates because of no internet? I think I would down load the update to a thumb drive or DVD using my account with Corel and load it on the computer Corel is on and run the update.
My Thoughts George
Silvio Win said: Its still holiday season for Corel in Canada That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not. At least, in Brazil, that's how big companies who have respect for their users work. Canada is really a first world country? [/quote] Sweden is like Canada. Vacation is important too. And those holidays are tradition Silvio, tradition
Its still holiday season for Corel in Canada
That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not.
At least, in Brazil, that's how big companies who have respect for their users work.
Canada is really a first world country?
[/quote]
Sweden is like Canada. Vacation is important too. And those holidays are tradition Silvio, tradition
TheSign Guy said:But one thing that I don't understand is How can people post here and not be able to get the updates because of no internet? I think I would down load the update to a thumb drive or DVD using my account with Corel and load it on the computer Corel is on and run the update.
When I learnet that people in the USA still use Phone modem for their internet I was surprised. I am not surprised anymore people not able to download ;-)
But I believe Gérard at Corel wrote an explanation for these particular situations. But he and Corel is back in business in january I believe.
Silvio, SWEDEN is slowing down business quite a lot for many companies, so called "industrial vacation" in july. And second half of june and first half of august its really slow. Its the summer.
Silvio Win said: Its still holiday season for Corel in Canada That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not. At least, in Brazil, that's how big companies who have respect for their users work. Canada is really a first world country? [/quote] Almost everyone does the same. In Spain, for example, you will have only health emergency or car accident. Especially this year, most companies do not work in 24th and 31th, therefore, only have three days to work, so it's better to have two weeks for the holidays. Since also coincide with school holidays, many families take the opportunity to enjoy a family vacation together. Moreover, as there are very few who work at that time, calls usually very few. In our countries, usually work even on Christmas.
Canada is really a first world country? [/quote]
Almost everyone does the same. In Spain, for example, you will have only health emergency or car accident. Especially this year, most companies do not work in 24th and 31th, therefore, only have three days to work, so it's better to have two weeks for the holidays. Since also coincide with school holidays, many families take the opportunity to enjoy a family vacation together. Moreover, as there are very few who work at that time, calls usually very few. In our countries, usually work even on Christmas.
Silvio Win said:That's not fair. The customer service MUST work in shifts, 24 hours a day, every day of the year, whether holidays or not.
I don't think fairness has much to do with it but the world is not fair anyways. Take a break, enjoy the holidays and family. If you want a product that is supported 24/7 you might have to buy one from a country without holidays.
Stefan Lindblad said:When I learnet that people in the USA still use Phone modem for their internet I was surprised. I am not surprised anymore people not able to download ;-)
US is pretty big. There's always gonna be a few that stick with the old.
~John