Dell is replacing my computer under warranty and I need to uninstall Corel to reload on the new computer. Is there a way to do this so they know it was uninstalled and won't count to my installed number. Thanks Michael
Michael B. said: First 90 days is free unless you are a premium member. I don't expect to be first in line but at least give a email address so the question can be asked.
First 90 days is free unless you are a premium member. I don't expect to be first in line but at least give a email address so the question can be asked.
I like Summa tech support. The are really on the ball. Free for ever no matter how old your equipment is. Those guys really rule!
Basically they set the standard for what tech support SHOULD be.
Maybe one day Corel will make some good changes in this area. IE, at the least a certain allotted amount of time you acquire with each product purchased that stays with your account. The time could even build up if you never use it.
Am I dreaming of the perfect product or what?
~John
Hi John; I agree 90 days is no where near what could be needed, the more the programs do the longer it takes to find what you need help with. Unless they are counting on people here doing the support for them. ( And I'm sure we would do the best we can.) It would be nice it they would let you see what's in your account, the serial #'s are long but at least you would know if someone else it using the number, and have a phone # to talk to somebody about your account.
George
TheSign Guy said: Hi John; I agree 90 days is no where near what could be needed, the more the programs do the longer it takes to find what you need help with. Unless they are counting on people here doing the support for them. ( And I'm sure we would do the best we can.) It would be nice it they would let you see what's in your account, the serial #'s are long but at least you would know if someone else it using the number, and have a phone # to talk to somebody about your account. George
Am WE dreaming of the perfect product or what?
What are we doing George...lol
TheSign Guy said:Unless they are counting on people here doing the support for them.
Well, we can help with how to use product features and with possible workrounds for problems, but there's nothing we can do about lost installations or anything else that's account or licence related.
Are you still facing this issue?