I would really like to install these updates, but it will not except my login info. I can only reset my password so many times. Has anyone else had this problem? really driving me crazy.
I had to once create a new account. Maybe get a new @gmail.com address and give it a try. Keep us posted.
Mike, I never suggest to re-register a copy of Corel which is already registered under some other email id. I have experienced a messup at my clients office. I think Corel (I mean the server) thinks the serial key is compromized. I had to follow up, provide valid proof of purchase and other details to get a brand new serial key for my client. The earlier serial key was disposed off by Corel.
Mike in Canada said:Maybe get a new @gmail.com address and give it a try.
OK, so here is where I am at right now. When I try to update using the "help" menu as some showed above, It asks me to login in order to download the updates. After I attempt to login, I get this message
"This product serial is not associated with a membership or subscription........"
My problem with this is that when i sign into corel.com (with the same accoount that I am trying to download the updates with), the suite is listed in my "regeistered products". At this point, I am at a loss.
Is the serial number, as shown in help > about coreldraw, definitely the same as the one that shows when you look at your registered products?
Another possibility -- I'm not sure if it matters though -- was this an upgrade from a previous version, and if so, is the previous version also listed as one of your registered products?