I updated a few files from CDR12 to 16. Some open OK but I get this message with some -
In the file details, under Properties/Details/Origin, the ones that say "Tool Version 16.0.0.1281" will open.
The files that say "Tool Version 16.0.0.999" don't.
Tried copying to other folders with no luck. What options do I have to retrieve these files?
Hello shelley; Were the file made in Corel, or were imported into ver. 12? If you could post one of the files it may help to give you a answer.
George
Hi, George. Yes, the file was created in CDR12. I'm using CDR16 on both a PC and a laptop, both copies are up to date. The PC runs XP Pro; the laptop W7. The files were created on the PC and are being copied to the laptop.
I've since realised I can open the file on the PC, just not the laptop. On opening the file, I updated the fonts and re-saved. The Tool version now says 16.0.0.1281, same as the files that open. However, it still doesn't open on the laptop.
I'm not sure the problem is entirely with the file.
[File atttached - I hope!]
I would start by emptying the %temp% folder and its subfolders if you have not done that already. You can do that either manually (preferably after rebooting) or using a program like cCleaner which you should always obtain direct from piriform.com and never from a google search.