I updated a few files from CDR12 to 16. Some open OK but I get this message with some -
In the file details, under Properties/Details/Origin, the ones that say "Tool Version 16.0.0.1281" will open.
The files that say "Tool Version 16.0.0.999" don't.
Tried copying to other folders with no luck. What options do I have to retrieve these files?
Hello shelley; Were the file made in Corel, or were imported into ver. 12? If you could post one of the files it may help to give you a answer.
George
Hi, George. Yes, the file was created in CDR12. I'm using CDR16 on both a PC and a laptop, both copies are up to date. The PC runs XP Pro; the laptop W7. The files were created on the PC and are being copied to the laptop.
I've since realised I can open the file on the PC, just not the laptop. On opening the file, I updated the fonts and re-saved. The Tool version now says 16.0.0.1281, same as the files that open. However, it still doesn't open on the laptop.
I'm not sure the problem is entirely with the file.
[File atttached - I hope!]
Weird! Absolutely weird.
I opened the file, no problem, with X7 running under Windows 8.1 (both 64 bit) and outside of some font substitutions, it opened nicely.
Then i tried to open the file with X6 (again, 64 bit) and I got your error message of "TEMP or output drive full".
So, I suspect an object or a font that you used may be causing this error.
So, Shelly, what I would suggest is to make a copy of the file, and working with that copy, substitute one font at a time and then try to open the modified file on your laptop.
If that fails, then try eliminating one object (or group of objects) and try the modified file on the laptop, until you find what the cause may be.
Hugh Johnson said:Then i tried to open the file with X6 (again, 64 bit) and I got your error message of "TEMP or output drive full".
Yes, same here ... so ignore the previous suggestion to clean the %temp% folder, there clearly is something that X6 does not like in that file.
But I can open it in X7, resave as X6 and the result now opens in X6.
I've uploaded the resaved X6 file just in case it gives any clues.
Harry - sorry, our answers crossed in the ether. I can now open that file without any problems! Yay! I accepted the font substitutes, by the way. Can you do the same for all my other files!
shelley said:Can you do the same for all my other files!
If there are not too many of them, I can certainly do that, but it may take a few days.
What happens if you replace the original fonts in the converted file -- does the problem come back? If it does, then we know it's a font that is causing the problem and fixing (or not using that font) that may be easier.
One step forward, one step back.
Harry - The file you sent certainly does open up on the laptop - however, I've since found it doesn't open on the PC
George - I converted two files to curves - one worked, one didn't. This suggests it's not the fonts (unless I missed one).
Hugh - I copied across the font files from the PC, so they are now exactly the same - no change.
Here's what else I tried - I saved the files in CDR15 format. They now opened in both laptop and PC. Hurrah! . But when re-saving in CDR16, they become openable only on that machine. So, as long as I save the files in CDR15 format, I'll be able to open the files on either machine. Does this make sense to anyone?
I could still delete objects and fonts one by one, as suggested but I tried this with one file and as I said, there was nothing left before the file worked.
shelley said:when re-saving in CDR16, they become openable only on that machine.
Is one of them 32 bit and the other 64 bit? Grasping at straws, and there's no obvious reason why that should be a problem, but it might tie something down.
Also, do you have the same release (preferably X6.4 with hotfix) on both machines?