This is not a new thing just getting really annoying here lately. We load all fonts to the windows directory. We also have a "Font Swap directory on our network. That way if a designer needs to pull up something designed by someone else and the font is missing font manager can load it as long as that person has their font manager set to look there. Anyway, on any given day we can pull up a file we were working on the previous day and the font is missing and also missing from the network directory. Today I begin a new doc and begin to design some parking signs. I try to choose the font we've used for years and the whole font family is gone. I can see them all in FM but can't install them from there due to a recent network rebuild (network problem with permissions os some thing). I have to copy them to the desktop them install them then delete them from the desktop to uncutter.
Sounds like your IT person needs their butt kicked. Is it a Windows server?
Yes. It's also password protected and every once in a while I'll lose connection and he'll dig out the password, input and choose "remember" and I'm in. A few days will go by and I lose it again and have to input the password again.
Domain
Now that I have connection restored to the font swap folder FM is broke. Just hangs. Not responding after 20min. All I'm doing to telling it where to look for the fonts.
scratch that. FM is fine it was just the view that was messed up. Once I hit Swap Split Bars it went back to normal. Still doesn't let me drag a font to install it or right-click install
And trying to install from the network in windows explorer
Yep that's a network configuration issue for sure. Those permissions need set on the Domain controller. Since this is a new install can I assume the latest version of server?