Photo-Paint problem with saving jpgs and crashing

I just tried to typed this question and somehow it got lost. So here it is again:

Anyway this question was asked 6 years ago and I am only now having the same problem. But not only does Photo-Paint crash it takes my image with it and that image is never to be found anywhere on my computer. I  can also save that bitmap as a cpt but.If I try to save it as a jpg, the preview dialogue comes up with a blank screen and then the program crashes. The mouse is slow and jerky until I can close the program. I can export for web.

SIX years ago, someone asked the same question, surely in 6 years Corel offered a fix at some point? Please help I do volunteer work and need this software for that purpose.