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PROBLEM TO LOG IN COREL X8 INSTALL
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PROBLEM TO LOG IN COREL X8 INSTALL
Alexander Cueva
over 8 years ago
I created my account, but I can't log in
There's this "Unknown Error" that appears all the time...!!!
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c2u5hed
over 8 years ago
I'm having the same issue.
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Brian Fraser
over 8 years ago
in reply to
c2u5hed
Hi c2u5hed
If you can provide me with the same information I can have a look. Follow my steps and send me the logs would be greatly appreciated.
Thanks
Brian Fraser
CorelDRAW QA
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c2u5hed
over 8 years ago
in reply to
Brian Fraser
Hey Brian,
Thanks, but the Chat Support seems to have fixed the issue for me) Clearing browser history helped.
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Mike Ver Duin
over 8 years ago
in reply to
c2u5hed
What is this 'chat' support? you mean the button that says 'chat' but is really just a zendesk email form with no answers?
It would be nice to know what the solution is, I'm sitting here waiting for help and solutions and paying an employee to sit and stare at a now useless computer until I get past this 'error'.
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alexlyne
over 8 years ago
in reply to
Mike Ver Duin
Hello Mike,
I'm a new user, and have the same log in problem (installed X7HS though). I have just spoken to the online chat thingy, and they said they have a problem with login servers right now and to try again later. Don't know if that helps? The PCUlog in my temp dir shows that there's a timeout while trying to access https://iws.corel.com/ipmws/services/SubscriptionService
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