Sooooo........ is there any special way to uninstall and reinstall this. I've tried the procedures on the corel website and no progress.
secondly, this is what i get when i try to open the document that crashed out on me.
If you are referring to uninstalling X4, there is a way to manually uninstall it using Windows Installer CleanUp Utility. Is this the procedure you tried? Search the Knowledge Base at the Corel site under Support for 762284. WARNING. You will need to Edit the Registry. If you do not know what you are doing find some that does.
As far as reinstalling, Use you Installation Disc. You will need your License Key and you need to follow the install procedures at the same place above. Search for 762283.
Yes we have some tools. One cleans out reg settings another the MS installer.
And I've started compiling everything that has happened in the wiki.
That why it's so important that when someone has an issue they report how they solved it. (and used tags in the forum)
The tools I've used are here. There are 3 including a reg file that null X4.
You should always back up the registry before you muck with it.
You have to start with hardware checks as said. Otherwise if there is an error in hardware you will never find the issue in software. And this DOES happen. After raving on about it for months it happened here last week. The more RAM a system has the greater the change of a memory error.
Okay, so the memory test came up fine so did dskchk for the hard drive. there are no viruses as well. i took norton off and ran webroot. The uninstaller that the corel corp suggests is giving me fits. I am going on week two of not getting my work done. i'm about to give up. I'm starting to think that its Vista and corel together. they don't like each other.
OK... now it gets messy. You have to get rid of everything X4 and reset the installer. If you try again and it fails you will have to repeat this. Boring I know.
http://community.coreldraw.com/wikis/howto/troubleshooting-computer-says-no.aspx
That the start to what I know.
These are the tools I've used.
http://imagonullius.com/corel-ng/installclean.zip
There are 3 tools...
But before you get to that you should try to remove anything X4 using normal means. That means...
Put the disk and and see if uninstall works & deleting any files you can see in the C:\Program Files\Corel folder
CorelDRAW Graphics Suite X4 & CorelDRAW Graphics Suite X4 Setup Files
Now in this order
CGSX4CleanUpOldBuild.bat
PurgeX4registry.reg
msicuu2.exe
At this point you should have about as clean a system as possible. BUT you my not of resolved why the installer failed.
Now RUN...
sfc /scannow
... that checks now Windows OS files are damaged.
Now check that all DLLs that maybe required are registered.
RUN...
regsvr32 as per the screen grab.
If any of these files become unregistered there are issues and no warning are given by the OS. (suxs)
Now test that everything it good... Run Windows update, if everything is good you should see no failed updates. You want all the updates offered.
If this fails put the Vista disk in and do a repair allowing the OS to download required updates.
OK now run the installer again...
If it fails, that's OK just run uninstall from the disk and try again. (try 3 times it's taken that here, and how your face right that helps)
If it still fails then you have to use Dependency Walker link on the wiki to suss out what is missing. You car try that before you do the install if you like, just run depends.exe and open the install program. That will give you a list of what the installed it looking to use.
It's not a bad tool and will tell you what might be missing.
This might be worth a look too http://www.liutilities.com/products/campaigns/affiliate/cb/offer/dllfiles/rb/
I'm running there here to see how it goes but it looks pretty useful.
If there is a DLL missing try here http://www.dll-files.com/
Look for specific messages, there have been issues with MS XML files, but if that is a problem you should get a warning.
As ya can see this isn't just theory, I've had the issue.
A few other things...
Make a restore point before you start messing about.
Run the event viewer and check for issues there too.