CutContour has been working fine for months with no issues before this morning. I have tried: Reinstalling the Roland Color Profiles, created my own CutContour, Cleaned out Temp Files, made sure the exports both PFD and EPS were not converting away from Spot Colors, it's not a layering issue. Tried all the VersaWorks work arounds (opening as admin, ect).
The issue is that when I create a new file, make CutContour outline (hairline, ect), export it out either as PDF or EPS it won't work in VersaWorks. The CutContour shows up as a whiteline.
The WEIRD thing is, I can open an old file that has CutContour - No Issues with the CutContour when exporting it out. I can copy the CutContour from an old working file, paste it into the new file and it works fine BUT the new outline does not show up. Everything on both objects are exactly the same, only for some reason the pasted in old one works, new one does not.
Can anyone offer any insight into what might be happening? I have been troubleshooting it all day.
Go Into the Versaworks folder and double click Initialise Application, this will reset the app.
make sure that the contour line is like this (image below) and hairline
Nope. Didn't work. That's why I think the issue is with Corel. My co-workers send me files from their computers. VersaWorks recognizes the Cut lines from them. But it does not recognize any newly drawn CutContours from the Corel on my computer. However I can open an old file, edit it and send it out. I can even use the CutContour color from my palette. But it will not recognize any new Cut Lines made.
Yeah.....this isn't the problem As I said in my post.
Can you post a link to one of your CD files with CutContuor outlines in please for testing. Almost seems like CorelDRAW is not sending the color as a spot color.