Problems with page layout Rayjet lasercutter

Hi,

I have some problems with coreldraw 2019. I use coreldraw for lasercutting on a Rayjet R500, the problem is that the page setup is wrong al the time. i tried getting the page settings from printer button but this does not work. i get some realy strange page sizes, also manualy setting the page size is not working. if i draw something and go to print preview i dont see anything. looks like coreldraw doesn't reconize the printer. how can i make this work? 

i also tried importing page setting from my laptop on wich it does work.