So my team has 3 subs to CorelDraw Graphics Suite and we've just received the email with our new product key for 2019, all 3 of us install CorelDraw graphic suite 2019 yet only 1 of use has a fully working graphics suite.
Laptop 1:
Laptop 2:
Laptops 3:
In summary 1 laptop is working fine, laptop 2 Photo-Paint only opens if Run as Administrator and laptop 3 Photo-Paint refuses to open and the user is using 2018 instead.
Has anyone else seen this issue, is there a workaround we can try?
Thank you for your time
Alex
Hi Alex,
On Laptop 2 and 3, have you tried to reinstall? In case something whent wrong during install. /Stefan
Hi Stefan
Yep tried a repair and a reinstall and rebooting when needed and still no joy, and what makes this real strange is all 3 laptops are the same make and model.
What has fixed something like this for others is rebuilding the font database - start FontManager with F8 down and select both options
It may be worth renaming the V3.1 folder in C:\Users\*******\\AppData\Roaming\Corel\Databases
Hi ajwh
Just tried what you suggested on both laptops and no difference.
The two systems where Corel PHOTO-PAINT does not launch are using which Windows OS? Also is the Windows OS 32bit or 64 bit? Can you make sure you have all the latest windows update, reboot your laptop and then launch Corel PHOTO-PAINT again? If you press the F8 key, open Corel PHOTO-PAINT a message will ask, " Are you sure you want to overwrite the current workpace..." Click yes, does this help? Please answer all the questions I asked and we can go from there... Thank you.