So my team has 3 subs to CorelDraw Graphics Suite and we've just received the email with our new product key for 2019, all 3 of us install CorelDraw graphic suite 2019 yet only 1 of use has a fully working graphics suite.
Laptop 1:
Laptop 2:
Laptops 3:
In summary 1 laptop is working fine, laptop 2 Photo-Paint only opens if Run as Administrator and laptop 3 Photo-Paint refuses to open and the user is using 2018 instead.
Has anyone else seen this issue, is there a workaround we can try?
Thank you for your time
Alex
Hi Stephan
We are all on 64bit Windows 10 Enterprise, build 17763.379. The F8 on clicking Corel Photo-Paint did the trick, does that mean we have to stick to the default workspace?
Alex,
So, just to be clear PP did not launch because you had imported a workspace? Normally you should be able to switch workspaces without a problem.
I suggest you import your workspace bit by bit, and that way isolate which part is causing this to happen.Then recreate the defect part manually.
I see you have Stephan from Corel (staff of Corel) helping you now. He knows his stuff. Give him all info he needs, and you will get great support.
Correct, that appears to be the cause of the problem, I had imported my 2018 PP workspace into 2019 no problem at all. I then exported the new 2019 version of the PP workspace for my team to use. They imported the 2019 workspace and all worked fine until next day when they tried to open PP.
So thanks to you, we got back in to PP with the F8 trick, and this time they imported their own 2018 PP workspaces into their 2019 PP and all is working fine.
CorelDraw on the other hand had no such issues, it was fine using the imported workspace.