I have followed every instruction and I cant get to my files. Removed and re installed Visual c+, removed software manually as well as uninstall. Cleaned registry and just cant fix it. I havent accessed my files for two day and I need some help, please.
Which OS are you using and is it 32 or 64-bit?
Win 10 64 bit. I created a new windows install on a different drive and it worked there so unless I can find a solution, I’m going to open and backdate my files and stay with 2018 for a while.
So I see from other threads that you have been using CDGS 2019 for a while before this error appeared. Can you share additional information of what you think may have changed on your system (the before and after)?
We identified this error in CDGS2019 on very specific flavor of OS that does not have Media Player package installed or with missing files related to that.
My mistake. I had it on my laptop problem free but when the laptop played up I moved to the desktop and it has never worked.
Ok, so do you have a particular version of Windows 10?
When I created a fresh copy of windows, I did all the updates and then proceeded to install. Just before that, I checked installed programs and Visual c+ 2017 was not there (no other version either) and the 2017 was created during the 2019 installation. I tried recreating that on the operating system with the problem but that didn’t work either.