Just upgraded to the 2019 Suite. I stick mainly to CD but on occasion I use Photopaint for some quick edits, but mainly to do knockouts using the cutout lab feature. I just pulled it up here and noticed a few things that don't seem to be working like in the previous versions.
1. NIB NOT SEEN - I can see the pointer/cursor, but I am not able to see the nib (little clear circle showing the size of the nib).
2. ZOOM NOT WORKING WITH SCROLL WHEEL ON MOUSE - The zoom seems to work fine in PhotoPaint as well as in Draw. But the only way to zoom in the Cutout Lab feature is to use the +/- icons at the top which slows my workflow down.
3. RIGHT MOUSE BUTTON NOT REMOVING DETAIL IN PREVIEW MODE - After setting up the item to be cut out, filling the space and hitting the "Preview" button in the bottom left corner, I can see the preview and can change the background color. In past versions I was able to click on the + Add Detail brush button (top right) and add to the edges where I needed to clean them up. At the same time, I could click on the right mouse button to remove or erase detail. This isn't working. To remove detail I have to click on the - Remove Detail brush and use the left mouse button. Again, technically it works but slows down workflow considerably.
Like I mentioned I just upgraded yesterday so I hit the 'Check for updates' button but didn't see any update/service packs yet.
Anyone else running in to any of these issues? Thanks!
I logged these issues with Corel back in April (ticket 5329738). After a lengthy exchange and some very strange replies from Corel Tech Support their final response was;
"The issue that you reported and which has been logged, was escalated as a program issue to our development team. Unfortunately, we haven't received an update in this case. However, if I am notified by the development team that a certain issue has been fixed, I will notify any customers with tickets regarding that particular issue." Also, hold shift and mouse drag to change the curser size does not work.
Going by some of the replies I don't think they care that the product does not work. Even when I pointed out the current user manual describes how it should work; same as other previous versions, they just thanked me with this reply;
"We are grateful for your cooperation and your time in providing us your thoughts and ideas as a customer. Your suggestions and comments will be forwarded to the *CorelDRAW* program developers here at Corel. Rest assure that every message submitted to Corel is read and given proper consideration by management."
I have gone back to using a previous Photo-Paint version and not heard any more from Corel since the above reply on April 15th 2019.
This is frustrating, I use this fairly regularly, and it needs to be corrected.
Update 3 addressed just the problems in the original post. But it did not fix the problem with the shortcuts.
- Undo/Redo (Ctrl+Z or Shift+ctrl+Z),
- change pen size (Shift+mouse drag) or
- toggle between last two tools (Space)
are essential for a nice workflow in cutout lab.
Bugs like this MUST be fixed. And i just realized those problems after purchasing the update to CDGS2019 I also miss "WhatTheFont?".