Hello Team,
Could you review my setup and pinpoint the errors please.
I am deploying a CorelDraw Graphics Suite 2020 to a customer using SCCM. The .MSI package is used to deployment.
The installation program script I have used after going through the documentation is as follows.
"Setup.exe" SERIALNUMBER=" .....Serial:Number..... " PROFILEID=" .....ProfileID..... " ALLOW_PRODUCTUPDATES=0 ALLOW_INTERNETFEATURES=0 DESKTOPSHORTCUTS=0 /qn /norestart
Detection methods: {C601467E-87E0-4BD0-ACA7-7AC34E9F0716}
The deployment is successful without errors. However, when the user tries to log in. He gets the following error. "Serial number has already been used."
Appreciate if someone could identify and assist with resolution.
Regards,
Bob.
Hi Bob,
please note that software deployment requires CorelDRAW Graphics Suite to be purchased as either Enterprise Licenses (with Maintenance included), or as a volume subscription license.
Both these license options support the software being used for an administrative installation that you need to create in preparation of rolling out the software to the client PCs. The software deployment steps and available switches are documented in the Deployment Guide you will find here: www.corel.com/deploymentinstructions.
Part of the administrative installation you can sign in the "server image" installation with the Corel customer account (user credentials required) that is being selected for all licenses of that package to be assigned to that (administrative) customer account. Client installations from that server image will not be prompted for entering a serial number, nor for signing in with customer account credentials.
Best regards,Klaus
Hello Vossen,
We do have volume subscription licensing. I have now installed the "server image" with the Corel customer account. Created a shared map to the source files installed on the server.
On remote/client PC. I have installed the application with an elevated Powershell as follows.
PS Microsoft.PowerShell.Core\FileSystem::\\server\share> .\setup.exe /qn
The user still gets prompted for login with credentials. Your suggestions are highly appreciated.
Hi Bob,please reach out to the technical support team at Corel through www.corel.com/support. They should be able to troubleshoot any issue related to the software deployment (they also have access to the Customer account to look up the license status of your volume subscription in that account which may be needed to identify and fix the issue).Sorry for not being of any direct help!Klaus