The past four days have kinda been a nightmare. I was locked out of my Mac version of CorelDRAW because of the formatting on the pop-up that asks you to sign in so you can receive new version alerts and sales made it impossible to fill in the fields. I never thought twice about it before and I would just sign in and move on. I never thought that Corel would make the software unusable until you agreed to view ads. I'm including pictures of what the pop-up looked like for the first two days versus what it was supposed to look like.
Am I the only person to be affected by this?
Doesn't this make my stand-alone version of CorelDRAW adware? A stand-alone version of the software should not need to maintain an internet connection to run if work isn't being accomplished in the cloud. I really am curious to know if I am the only one who lost time because of this issue. Is this just a Mac problem?
Corel has been made aware of a sign-in issue today (May 30th, 2023) which only affect CorelDRAW on Mac. (Windows is fine)They are currently working on resolving the issue.
They may want to revise the opinion that it is only an issue on the Mac. The true underlying issue is that this formatting blunder revealed that CorelDRAW will lock users out of the software if they don't sign in. That makes CorelDRAW a form of adware since it is coded not to move on without connecting to the internet.
The pop-up event draws over other Windows until resolved. The stand-alone versions of CorelDRAW don't get "access to important online services and content" since that is reserved for subscription licenses. What you will get after signing in are updates regarding sales and new releases to the Get Started Tab (or window on a Mac). In other words, CorelDRAW forces you to sign in so they can serve you ads.
If you are on the subscription service, that is forgivable. For those like me using a stand-alone version...well, you aren't using a stand-alone version at that point.
For a clean installation of CDGS Mac, this issue had been fixed.
For actual users still facing the issue, it is recommand to perform the following:1. Go to user’s home folder,2. Remove the current user’s Messages folder3. ~/Library/Preferences/Corel/Messages4. Re-Launch app
You may need to sign-in again once, to authenticate your product.
If this is not working for you, please contact support (www.coreldraw.com/.../ and ensure you have your serial number handy.
To elaborate a bit more on what the actual problem is:
I don't fire up CorelDRAW to see what is happening in the world of Corel.
I start up CorelDRAW because I have an idea I want to evolve. A project I need to finish. A goal I wish to accomplish.
A pop-up about signing in for updates serves no purpose but for the potential monetization of my distraction.
When the positioning of that pop-up creates an opportunity for complete obstruction of my objectives, I need that to be seen as a problem. A serious problem.
Stand-alone software (already verified and registered) does not need re-verification in perpetuity.
All older than current versions of CorelDRAW I own, once signed in do not ask to sign in unless you sign out.
That's awesome. I truly believe that.
If there were never a pop-up asking me to sign in before allowing me into the software, that would have been the case for me too. But it wasn't.
And since there is no technical reason for that to be the case (signing in before using the software) that should be the way it is going forward so that there is never a chance for this to happen again.
Knowing that it didn't happen to you is awesome but doesn't do anything to resolve that it happened to me. It also does not help keep it from happening again or to anyone else.EDIT:
And more to the point, if it were not a requirement to sign in, there would never be a reason to sign out. Because the use of the program does not require a sign-in unless one is using features that the stand-alone version has no access to. They can require a sign-in when I fire up a tool that requires an internet connection.
Why is there any reason to sign out?
I have 4 networks in my house with 3 routers set up to not respond to a ping.
ALL my systems are updated daily with MS anti virus and malware software. I have two hardwired networks, one for my business, one for streaming to my TV. I have one wireless setup for my wife and I to use the internet and a guest wireless for the kids and grandchildren.
I never sign out of my Corel account, I have run problem free for 15 or more years.
It's bad user behaviors that cause computer issues more well over 99% of the time. Protect your passwords, remember thos,e girls really don't want to meet you, sign n to your Corel account and forget it.
That's awesome for your situation. Really.
But if I don't need to be connected to the internet to accomplish what I need to accomplish, what does what is happening on your system have anything to do with me? Is your only contribution to this thread to taunt me? To reiterate that my problem was not your problem? Your last sentence has nothing to do with the facts of this situation, as stated by Corel and myself.
Again. You had no problems. That's awesome...for you.
I want to run CorelDRAW without the need to connect to the internet. I purchased stand-alone software. I am supposed to have that capability. For four days, I was locked out of CorelDRAW. They may have fixed the issue that caused the initial interruption, but they are ignoring the problem.
About eight years ago, I asked a question in this community forum, and the first person to answer was less than professional with his approach and tone. It doesn't seem as if things have changed much.
Is there a real purpose to meeting someone's issues with irrelevant anecdotes, insults, and accusations?
EDIT:
Not being connected to the internet will:
None of what you need except not being connected to the internet is affected by you being connected to the internet.
YOU ARE SAFE as long as you practice discipline.
I don't think you have an understanding of what the issue is.
I never claimed that CorelDRAW made me unsafe online or that my passwords were threatened.
The problem is that I should not have to log in to use CorelDRAW. What can be done while logged in does not concern me.
Corel should not insert a login request for stand-alone software. That will allow it to stand alone.
So far, you haven't done anything but attempt to impress upon me that if I adopt practices that are good for you, I will have no problems.
I need to be able to have my situation work for me. I don't need to be like you.
It is okay to not reply to concerns that you have no solutions for.
Then buy another software. You may not have been around long enough to remember this but this log in stuff got started and made necessary by software thieves.
It doesn't seem like you are here to offer any support. Your contribution has been nothing short of argumentative, and your presence here is not related to a good-faith attempt to help.
Your unwelcome assumptions about who I am and what I should do are not helpful. You are only here to center yourself in this conversation about something you have no interest in helping with. I guess this community finds your style entertaining. I also suppose your willingness to defend Corel at all costs endears you to the people who run this site. That must be why they tolerate you while you abuse those with different viewpoints.
I know that companies run by people with integrity and morals do not believe it is appropriate to accomplish their goals by any means necessary. Those with common sense do not conclude that people must accept whatever inconveniences can be thrust upon them to achieve a goal.
I am afraid you don't have the proper temperament to be the first contact with someone with an issue. That requires empathy. You haven't shown any of that here. I was locked out of the program I paid to use. That is not something that should have happened. There can and should be a better way to accomplish whatever Corel is trying to do that ensures that something like what happened to me never happens. Your attempts to squash any discussion of potential solutions born of sycophantic brand loyalty are sad.
If you had any actual empathy, you could do so much better by listening as opposed to trying to be Corel's favorite.
I've been around long enough to experience dozens of software companies in the same situation as Corel who have handled things better.
What happened to me was not necessary. Software thieves did not make it necessary for me to be locked out of the software. If you are the type that thinks you should accept any inconvenience for someone else's profit, you do you.
But don't expect that I or anyone else should do the same.