HI.
I am at the proverbial wits end.
After numerous attepts at installing X4- I am unable to get the program to run.
I continue to get a "Installation unsuccessful - reinstall program (error 1)" message.
I have checked FAQ and knowledge base and internet search and tried to problem solve.
After making sure the Protexis services are started, temp folders emptied, all other software including firewall and anti virus (Norton Security Suite 2009) are off, I begin reinstall, enter serial and installation completes.
After receiving a "successful installation" message and restarting the program to complete registration and what not, the splash screen comes up, my cursor "works" for one second or so, then stops (the cursor animation stops "working"). The Corel x4 Splash Screen remains for about 30 seconds, then the error message comes.
I have to say, this is really crazy makin-
Hoping for some assistance.
Thanks
Can you tell us a little information about the system that you are trying to install on? What O/S are you using, how much memory do you have (not free space on the hard disk, but RAM) and what video card do you use?
Maybe there something wrong with the installation files.
You can try using another installation file, probably one downloaded from the corel website.
You can try also to reset your workspace. (F8 on program Startup)
Also delete any files left back from the previous installation.
See if that helps.