When I open coreldraw with my sign on it works great but when my wife opens it under her sign on it freezes on opening. I get the windows DING and I have to C+alt+del to close the program.
1) same pc
thanks in advance
Under your wife's sign-in, press and hold down the F8 key and start CorelDRAW. When the dialogue appears, asking if you want to reset to factory defaults, answer "Yes".
If that does not help you, then let us know and we can take it to the next step in recovery.
Did Not help. Same problem
OK. this time we will try a recovery.
Under her login, put the DVD into the drive and when the installation menu appears, select Repair. This should repair/replace any corrupted files and re-establish links to the appropriate files.
When the repair is completed, do a reboot and login to her account, again, and then see if it runs correctly.
not sure if this is related or not when I put dvd in autorun open to cd welcome screen and no response after that
Which version of Windows are you running?
I'm running Window 7...... It's looks like I have a bad disk. I tried to install on another pc and its freezes at same point. Is it possible to get a replacement cd without paying full price of program?
I don't believe that you will find one available, other than pirated copies on ebay and such.
FWIW: If you update to X7, you will gain a heck of a lot of new enhancements over X5, complete with the more current Pantone palettes, newer text engines so that you could use the additional glyphs in Open Type fonts, etc., etc.
Check with your nearest Corel Sales office. They can sometimes sell a replacement DVD with proof of original purchase.
But before doing that, try that DVD in a different DVD drive and see if you can copy it to a USB stick. Sometimes a copy succeeds even if an install fails. If it works, you should be able to find the setup.exe in the copy and install from there.
I'll try this .......... Thanks
This is what I did to fix the problem.
Sign on to my side of pc
open corel draw and saved a file to her desktop
open her side of pc & open the file
problem solved all file now open correctly.
I hope this help someone else