HI
I have this issue that I cannot upgrade to service pack 3, itried instaling it but it just comes up with this error message
Hope someone here can enlighten me about this as I am clueless.
regards
glac
According to the chart at http://apps.corel.com/patches/cdgsx5/sp3/readme_en.html it looks like you already have SP3:
So maybe you have automatic updates enabled or have installed it previously.
But there is also a hotfix 4 at http://www.corel.com/corel/pages/index.jsp?pgid=800161&ppid=1000083 which you should probably install next.
Hello
THanks for quick reply
I get the same message with the hotfix, so now I am clueless, do I need to restart maybe ?
Not sure what has happend here but it just wont let me instal this =(
I think I have seen this behaviour if the file was created using special spot colours and is transferred to a system that does not have the same spot colour settings.
ok mate
We have tried now to export to us selfs and if you turn OFF concert spot colors and I send them files they are black and white, if I turn it on they see colors but it does NOT keep the PMS coding , this is getting very frustrating as when I export files they are perfect and when they export they dont have color lol , so wierd
Is his version Home and Student? In which case I think he needs SP1 (of H&S) to be able to use pantone spot colours. At least that's what I understand from http://apps.corel.com/patches/cdhsx5/sp1/readme_en.html
H&S SP1 is at http://www.corel.com/corel/pages/index.jsp?pgid=800161&ppid=2900012
These are full versions Corel Draw X3 Graphic suite that has been upgraded to X5 via CD plate , mine and my 1st colleague and 2nd one has it upgraded thru net.
My 1st colleague has it all upto date, but there is still import issues CMYK its fine all colours are there om import, but as soon as he exports PMS they black and white on import.
I who have also have upgrade do not have this issue at all i can import and export fils but they get black and white files on mine this is very strange .
Perhaps you could create a file with a couple of simple rectangles and two of the pantone colours you are using, then upload it here so we can compare.
Also make an EPS from it using the native colour setting and upload that too (making sure that your colleagues do still have the problem with that file). But I don't think the forum allows EPS uploads so you will probably need to rename it to something like xxxxxxxx-eps.cdr (or store it somewhere else and post a link here).