I can't ungroup objects. This option has been greyed out.
Is there another way?
Are you sure the objects are in a group? Does it show as a "group of objects" in object manager?
The ungroup option will only be available if the objects are labelled as a group. But you may be able to use the "break apart" operation if you have a single object which consists of several sub-paths.
If that doesn't make sense in your case, it would be best to upload the file so we can check it out. Make a "Save as" copy without a colour profile to reduce the size and if it is under 256Kb you can upload it on the options tab when you reply.
my file is only 85Kb and when I choose it to upload it froze.
How can I upload?