Hi.
I use a custom workspace. For no reason, PP began to take an age and a day to fire up. The workaround the last time this happened was to revert to the Default Workspace and rebuild. Very annoying but it taught me the lesson to backup the custom workspace with a copy.
So, I switched to the backup - problem solved. PP then crashed, horribly. When I got back in, I found that I could no longer access either the backup or the default workspaces. I get this message -
But not a problem, as the custom workspace is still accessible, but how do I retrieve the default workspace and how do I get rid of the old backup?
Hello Shelly; I hope the Screen Shot below is of some help to you.
Good Luck, George
Sorry I hadn't explained this better. When I go to Import, there's nothing in the folders but *.xml files, which obviously don't open. There are no *.xslt files in any of the folders. Oh, found the old backup and deleted that, so it just restoring the default now.
OK, no worries! I opened up the PHOTO-PAINTUIConfig.xml file in the _default folder and found several blank lines following line 2607. Presumably, they were added following the crash. So, all working again now! thanks for your help.