Hi forum!
I been having a problem for weeks that in no way I could solve it, and I can't find any solution for it all over the internet.
I upgraded from the X5 without any problems, installed the X6 version, uninstalled the X5 and run the X6 just fine for a couple of weeks without any problems.
That was until a "fortunate" day that my X6 decided to "lock" every time I opened it! I opened, then when it when to the workspace I couldn't click anywhere, It would just give me the "pim!" error sound from windows 7 just like when you are trying to click on something "under" a active error or information box.
I searched the web everywhere, even here in the forum but no avail, and try everything, F8 on opening to reset the workspace, tried any combination of keys, killing processes, but it all stood the same. So I tried the next logical thing, and make a clean uninstall.
The uninstall went great, uninstalled with geek uninstaller, cleaned all remaining files and registry keys, and run a few passes of reg cleaners.
The problem now is that I can't install the X6 or even the X5 suite now!! When I run the installer, I can't accept the terms of agreement (the EULA or whatever), because I have TWO accept buttons, and if I click on either of them it doesn't happen anything!! I can only click cancel!!
And it happens both on X5 and X6!
Please help me because I have my production machine stopped and its the only computer I have and I need corel draw! I sick of doing my jobs on a trial Ilustrator and is going to end soon!
Sorry for the long post but I wanted to explain the problem to the final details.
Seems that you've installed the Trial version, or a standard version without the serial number. The trial expires after 30 days. Just you need to introduce the serial number that come with the program and the program will run again. If you have any doubt just contact with the Corel support
It's a bit of a long shot, but X6 needs .net 4 and you might possibly have a corrupted version which is preventing the installation from working.
The current version can be downloaded from http://www.microsoft.com/net/download then try installing X6 again.
If that doesn't help, then I'd suggest going to http://www.update.microsoft.com/microsoftupdate/v6/ and the custom option. Unlike the express update, this will give you a list of optional updates instead of automatically installing only the important ones.
Also have a look here where there is a similar picture to yours above, and especially the post http://community.coreldraw.com/forums/p/31965/151263.aspx#151263 where removing some registry zones seems to have solved it.
Thank you very much for you replies, although it didn't solved my problem.
I tried to repair the instalation o .Net 4 which did't solved, and ultimately uninstaled .NET 4 and installed again after a reboot which didn't either.
I also checked other pages on this forum and their solutions did't solved either.
Please corel help!
Try creating a new account, with Administrator privileges and running this installer from that account.
Be sure to close the installer from your current account prior to logging in as the new administrator user.
Sharon
I forgot to mention on my last port, but I already try that too, and it didn't worked...
Please I am getting desperate, I don't know what else to do! I have so big designs to present next week and I can't get my corel working!
I guess that I will just give up on Corel and adapt myself to Ilustrator... Dam!! I just hate that program...
Unfortunately, it is not clear what causes this problem on some systems. In some of the cases, users have been able to resolve it by logging in as a new administrator user or by renaming/removing the registry key noted.
I suggest that you contact Customer Support directly, as they may be able to walk you through more detailed troubleshooting steps.