CoreldrawX6 - Windows 10 - Uninstalled now can't Reinstall

Hi guys

I struggled for ages having purchased and installed Corel Graphics Suite X6 and put up with the disappearance of the menu line. Menu legend only appeared as I hovered the mouse over them.

I know many others have suffered the same problems. I've read and tried countless fixes without success and it seems Corel Corporation don't give a damn!

So this Christmas holiday period I thought I'd uninstall Coreldraw graphics Suite X6 and reinstall in an attempt to rectify the issue. A dramatic course of action you might think but, as Corel Corp have taken little or no interest in resolving the problem for their paying customers, I thought it worth a go.

I uninstalled the software from 'Programs & Features' and in the order suggested. Following a reboot of my computer I inserted the DVD installation disk in my computer and commenced the re installation.

What a damn nightmare this turned out to be!

Here are some of the errors appearing:

1. Despite uninstalling Corel correctly and ensuring there are no Corel folders appearing in Program Files the installation wants to carry out a 'Repair' or 'Modify' I allow a repair to take place and after the language packs have been installed - about the 40% mark, I receive the following error:

I've attempted to navigate to the file but still no use.

The final message I receive is this:

I've tried numerous ways to install the software but without success.

It's no wonder people resort to pirated software when support is so poor.

Menu line disappeared and no official resolution

Un-installation and re-installation fails.

Many users have posted about these issues and no help from Corel.

You may get the impression that I'm pi**ed, you're right.

  • Hi,

    If the software cannot be completely removed, or if you do not have access to CorelDRAW Graphics Suite X6 from the Windows Control Panel, you can try manually uninstall the software by doing the following:

    1. Open Windows Explorer.
    2. Browse to C:\Windows\Installer (where C is the drive where Windows is installed).
    NOTE: This folder may be hidden by the operating system. Please see the Windows Help for details on displaying hidden folders.
    3. Click "View" > "Details."
    4. In the right pane, right-click the "Name" column, and choose "Title."
    5. Right-click any *.msi file that includes "CorelDRAW Graphics Suite X6" in its filename, and choose "Uninstall."
    6. Repeat step 5 until all *.msi files for CorelDRAW Graphics Suite X6 are removed.
    7. Reboot and attempt to reinstall CDGSX6

    Good Luck!
  • Hi Stitch-Up,

    Why fight City Hall.

    CDGS X6 was created before Windows 10. Nobody is going to spend much time and money to make them work perfectly together.

    I dropped back to Win 7 professional. Win 7 professional and CDGS work together very well. Also, Win 7 still has a detailed dialog to set sizes and text for about 17 items. I don't need or want any new features in CDGS or windows.

    In any case:
    1. Try manually deleting CDGS X6 by using the search function in Windows Explorer to look for "Corel".
    2. I believe that there is an option in win 10 to revert to older windows for older applications.

    GOOD LUCK.

    Phil
    • Thanks for taking the time to reply Phil :)

      A little background - I purchased CorelDraw GS X6 as part of a package called Embroidery Studio E3. The package costs thousands and is used in our business to create designs, so at present we're limited in what we can do due to CorelDraw not installing! CDGSX6 is the complete version supplied on DVD in the package.

      Having investigated the problem of menus disappearing and installation issues, I discover I'm far from alone! The menu issue has never been resolved, just some work-a-rounds that 'sometimes' work but not for all.

      As someone suggested, CDGSX6 was not produced for Windows 10 and therefore Corel Inc. can't be concerned with issues experienced. This is apparent to me with the lack of Corel support on the various issues.

      I'm sure it would be quite simple for Corel's developers to provide an update to resolve the issues many are experiencing but of course, they'd prefer to extract more money from their faithful following by choosing to upgrade to X8. If I wanted to do this, which I don't as it would cost £260 + 20% tax X8 wouldn't intergrate with the Wilcom Embroidery package.

      Sorry to rant on but this is why I'm really p**ssed at Corel's lack of support.

      Thanks again,

      John
    • I have been using Geek uninstaller for a few years now, google will find it, uninstalls then gives the option of checking the registry and removing stuff. works really well for me, perhaps uninstall x6 with this may help with reinstall.
      • Don't know about "Geek uninstaller" but a fair guess is that there may be some loose ends in the Registry, and that is why you get these error messages, Stich up.
        Always a bit risky deleting stuff in the Registry but if in nothing else works...
        • I'm inclined to agree that something remains on the PC stopping the installation. I did managed to install it on a notebook running Windows 10 without any issues.

          I've used an uninstaller to find and delete remnants and also clean-up the registry but to no avail!

          Message to Corel:

          How about producing a 'clean-up' utiluty and a fix for some of the common issues encountered by your paying customers - remmeber Customer Care is important.
      • Hello Stich-UP: You can hold down the F8 key when you go to start Corel. That is the RESET for the program. ( It will give you a Out Of The Box reset.)

        George

        • Thanks for the tip George.

          My problem is that having uninstalled X^ I can't reinstall it. Whethr the F8 would have fixed the disappearing menu items is up for grabs - somehow I doubt it as I've never seen it as a solution in other posts.

          If I ever manage to get X6 reinstalled and have the same issues, I'll try your suggestion :)

          Cheers

          John