Hello,
I'm using Windows 7 Professional SP1 64bit with 4 GB RAM and sufficient disk space.
Processor is Intel(R) Core 2 Duo E7500 @2.93GHz.
I've tried to install CorelDRAW X6 trial.
The problem is that I cant get past the EULA. The Next button does not work at all.
I had faced the same problem with Corel Painter 12.
Please Help.
Thanks and regards.
Have you downloaded the 64 bits version? have you updated your .NET Framework of Windows?
Yes, I'm trying to install 64bit version of CorelDRAW X6.
.NET Framework 4 is also installed.
If possible, can those experiencing the issue please post additional system configuration details, such as Operating System, Language, default browser, user rights level, etc? Perhaps then we can find a common variable.
Sharon
Asus M51Tr notebook, 4 GB ram, 1 GB AMD Radeon HD 3200 video card, 256 GB SSD
Windows 7 64 bit, language english, administrator level, default browser IE9
We are continuing to investigate, however to date, we have no firm solution. We are trying to recreate the issue internally, to determine what the cause may be. It appears there is something preventing a necessary component of the installer from running, such as JavaScript – perhaps a virus scanning, malware or other security software or Internet Security settings.
In a previous thread, some users were able to get past a similar issue in CorelDRAW Graphics Suite X5 by creating a new account, with Administrator privileges, and have been able to use the buttons to continue the installer. Others have been able to locate and remove a specific registry key that appeared to cause the issue (registry origin unknown).
It would be very helpful if those having the problem could please try:
1) Create a new account in your Operating System with Administrator rights, log in as that user and run the installer again to see if this resolves the problem.
2) If comfortable with navigating the registry, check the following key:
a. HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\
-to see if an additional, non-numeric, entry exists (eg \Zones\a)
As mentioned earlier, it would also be helpful if you could post system configuration details, such as Operating System, user level, default browser and perhaps other software that may be running at the time of the CorelDRAW Graphics Suite X6 installation, such as anti-virus, malware or security software.
Thank you, Sharon
This is what registry on my computer looks like.
Running Quick Heal Total Security 12.00 (SP1) while installing CorelDRAW X6.
Default browser Chrome Latest version. Also tried with IE9 (64bit) as default browser.
Thanks and regrads.
I have a somewhat similar problem installing an update to Painter 12. I worked for weeks with Corel tech support (case # 01291043 just closed by tech for no action left to do) but nothing has worked and Corel support left me with it "must be an OS problem" and that is NOT support as P12 designed for win7x64.
Same disk installed OK on my desktop (win7x64)...trying on my laptop.
Tried everything except anything to do with registry. (new account, other user, no AV, etc. etc.)
The problem: install goes along just fine, accepts my ser. no. for P12 and rightly asks for old ser. no. to upgrade from (I have P10 which is a valid upgrade) but the on-screen dialog box accepts no input...nothing...it is a dead box for the data entry area...other buttons and link to Corel help works.
Doug.S
EDIT Corel management provided a fast and easy fix and now Painter 12.2 works AOK on my laptop too. My faith in Corel is restored!