CorelDRAW X7 Empty pdf after publish

Empty pdf after publish

We have a very strange problem.
Sometimes, but not all the time, when publishing a pdf (publish selection only) the pdf file is empty.

The size of the pdf is exaclty the size of the selection, but there is no content in it.
I've tried al pdf versions, all settings. But nothing helps.

Selecting the design, click on publish pdf. Settings are: (selection only).
Result: Empty file.
Do exacly the same (select again everything I want to publish).
result: Empty file.
Do it again... yes! Score. Now the pdf is ok.

Sometimes I have to do it 5 times to get the pdf out.
Sometimes it works the first time.

Parents

Ronny Axelsson over 9 years ago

I have seen empty PDFs too, think it started with one of the updates but it may have been there since the first version of X7.
Anyway, I have no idea why it happens but Corel has been notified about the issue.
Hopefully they'll find the cause and fix it.
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Stickerland over 9 years ago in reply to Ronny Axelsson

The pdf files are completely white.
So there is a file created. When opening the pdf is has the correct dimensions, but it is all white. No content at all.

It happens sometimes 10 times in a row (the same design, publish to pdf) and the 11th time it is ok.
Then the next 20 times it is working perfectly.
And then it starts again. Most of my pdf files have the size of less than 500kb btw.

I have no thumbnailing tools on our systems running.
It happens when I publish to my local HD and on a network drive (I use the network drive most of the time).

There is a virus scanner active of course.
The latest ESET NOD32.

I realy have no idea why this is happening. In X6 it worked ok.
There is nothing changed in the way we work over here.
In X3 and V12 it was ok.

I've been working with Corel since version 3 (yes I know... a long time).
But this is a realy strange thing.

As for now, today, all publish to pdf are ok. And I've done about 12 so far.
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Ronny Axelsson over 9 years ago in reply to Stickerland

This seems to pop up now and then, for no apparent reason.

Stickerland.
When it happens, try saving again using a new file name.
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