We upgraded from CorelDraw 2018 to 2019 a couple of days ago. For some reason, the canvas is a dull yellow colour by default, when we create a new file. Older files made in 2018 too, have this yellow colour. When exported into PDF, or JPEG (haven't tried any other options, but I'm sure that this will happen there too), the files look perfectly alright. That yellow colour makes it a little difficult to judge what colours we're using, so its a bit of a problem for us as you can imagine. I don't think this is a problem with the monitor because, the menus, dropdowns, etc. all show in white - as you'll see in the screenshots below.
Wrote to Corel's customer care a couple of days ago, and haven't received a response as yet. Would appreciate some help on changing the canvas colour to white.
I thought it might be in the customization of the Workspace (Tools > Options > Customization > Appearance > Desktop) but that only changes the canvas area, not the page. Still, somewhere to start looking, I guess.
Are other color managed applications having the same issue? I.E. Adobe products, Draw 2017 or 2018. see this quite a bit with Windows updates when the video card or display manufacturer has a bad ICC profile or video driver.
If it's not the customized background I'd try changing the default Windows display profile to sRGB, restarting Windows and see the result, if it changes then you know the old profile is bad.
There hasn't been a recent Windows update. We're also using Photoshop and Illustrator, those and the other apps on this computer are working okay. This seems to be a CorelDraw specific issue. I wrote to their email support, but haven't received an answer Can't understand what could be the problem.
Interesting as both Corel and Adobe products pick up the display ICC profile from color management setting inside the OS this has to be something that was done in CorelDRAW. Stupid suggestion maybe is to hold the F8 key when you start the application and when prompted reset to the default workspace.
Tried resetting the default workspace, but nope. Didn't work. Thanks for the suggestion David.
Can you grab screen captures of your Windows color management settings, all tabs please
Is there a yellow colour with other programs too?
Hi, thanks for your response. No, there isn't. This is specific to CorelDraw.
The entire canvas is this colour, including the palette! The rest of the menus have retained their hues, however. I've tried numerous colour profiles, but that hasn't helped. Any help would be greatly appreciated.
Have you imported a previous version workspace? This seems to be causing all sorts of hassles. If you have, go back to the Default and see what occurs.
No, I haven't imported a workspace. Even opening a new file does the same thing. We didn't touch a single setting after we'd installed it. It's inexplicable.
Try the fix in this post
community.coreldraw.com/.../yellow-background-in-preview