I'm 3rd party IT Support for a company and they've got CorelDRAW 2022 on 2 computers. When opening a file (of any size), where it be 9mb or 400mb, everything is lightning quick. There's no performance issues at all, but within about 30 seconds to 2 minutes, it gets laggy and jittery. They have CorelDRAW 2020 on a weaker PC and it does not happen on this PC.The specs of the 2 computers are as follows:Ryzen 7 2700X8GB RamGTX 1650 128GB NVMe SSDThe older computer is identical but has a GT 710. I'm very confused as I've double checked everything on the computer and it doesn't seem to be a hardware issue. Hardware Acceleration is on, the GPU is set to be used, the settings in CorelDRAW are set to use the GPU for everything it should, I've set the power options to high performance, memory is sitting at about 70%. The only thing I can think of is that the SSDs have about 5% of their space left. Would this cause the performance degradation?Any answers as to why could be very helpful so I can report back to them and help, as I've exhausted all the options I'm familiar with.
5% of what? 1TB? 240GB? 5% isn't a lot on a small drive where Corel relies on temp storage heavily. Are there high resolution bitmaps in the drawing? My coworker had a document grind to a halt due to a miniscule section of grass drawing with hundreds of dots barely seen in the drawing that had a gradient on it.
I put the size of the drive inside the spec list, they're 128GB, and the resolutions of the images inside the drawings is 2000x2000 pixels. The performance is perfectly fine for a few minutes, it has no issue moving anything around, and nothing seems to cause it. Sitting still and doing nothing has the performance creep down just as much as moving everything around.
Misread 128GB. What is the dpi?
I'm unsure off the top of my head, but it's whatever the default settings are for 2022.
A lot of bitmaps, textures, points can bog down a drawing. Those hard drives are also critically low on space.
As you said in your first reply with the Temp files, would those drives being low on space cause Corel to slow down massively due to the amount of transfers? They're usually pretty snappy on everything else, the computers only take 10 or so seconds to boot, maybe less.They're samsung SSDs.
It's possible. I'm currently at 75% memory w/32GB Ram and 557 GB Free Space on a 1TB drive w/2 files open. I have no bitmaps.
The memory usage is about the same for this as well, hovering from 75 to 85% memory usage on 8GB. I think that could definitely be raised to 16gb and it might help, but it's not hitting 100% at all so i dont think thats the issue. The files only use a few hundred mb of RAM each as is, they're not massive.I'll get on a call with them and see what we can clean off the drives and see if that helps. The problem with drives is that they recently got the GTX 1650s as a replacement for 2 GT 710s, as 2022 requires a GPU with 3GB+ of VRAM, and the GT 710s only have 1 GB. This massively improved performance, but this degradation exists, which slows corel down to a crawl. Thank you for your replies though! They are very helpful :)
You can always provide the files and someone will take a look.
Ah, I'm guessing they'll have to contact Corel for that or can they be posted here?Also i forgot to mention why the 1650s are a problem! Its due to the fact that they spent £170 on each GPU, and don't want to spend anymore on new drives, even if we could get slightly bigger 256GB drives for about £35