Sooooo........ is there any special way to uninstall and reinstall this. I've tried the procedures on the corel website and no progress.
secondly, this is what i get when i try to open the document that crashed out on me.
If you are referring to uninstalling X4, there is a way to manually uninstall it using Windows Installer CleanUp Utility. Is this the procedure you tried? Search the Knowledge Base at the Corel site under Support for 762284. WARNING. You will need to Edit the Registry. If you do not know what you are doing find some that does.
As far as reinstalling, Use you Installation Disc. You will need your License Key and you need to follow the install procedures at the same place above. Search for 762283.
Yes we have some tools. One cleans out reg settings another the MS installer.
And I've started compiling everything that has happened in the wiki.
That why it's so important that when someone has an issue they report how they solved it. (and used tags in the forum)
The tools I've used are here. There are 3 including a reg file that null X4.
You should always back up the registry before you muck with it.
You have to start with hardware checks as said. Otherwise if there is an error in hardware you will never find the issue in software. And this DOES happen. After raving on about it for months it happened here last week. The more RAM a system has the greater the change of a memory error.
If you don't mind, could you attach the cdr file you can't open? (If it's too big, or it's confidential, let me know)
I thought you had an issue loading the software... does this mean you have got past that? And now have the service packs loaded? What was the thing that go you to that point?
Like Hendrik says post the file for comment. Maybe you are using a feature that few use. There are some things I'm critical about but stability isn't one.
Stability is so often a function of memory. I had to slow the ram down in the bios to make this system stable. 6 months later a ram module failed. What sort of weirdo underclocks their PC? I don't run for more than an hour without a saveAs. But I haven't had a crash that I can attribute to Draw since SP1.
Have you done the F8 thing on startup to rebuild the workspace?
Yani, I never had a problem uploading the software, my problem has always been crashing on saving a document.
Okay, sooooo..... I have overhauled the computer again.
What I have found is.......
1. that the auto backup feature is what is crashing me most of the time. It is the interfacing of CDX4 and Vista upon making a temp file to restore the backup.
2. the regular save function is stalling me out about 20% of the time.
3. when this happens, it corrupts the file beyond recovery.
When I designate a different folder on my hard drive for the autobackup it has a better success rate, about 80%. Vista still doesn't like the temp file CDX4 creates to restore it.
My other problem is that when I Save, not Save As, CDX4 changes my default auto backup save directory to the original temp folder, in turn crashing my document again. For some reason CDX4 won't hold the settings I designate, after I save each time.
I have had two different professionals work on my computer, and both threw their hands up. I just found these quirks this morning. I am beyond despair, I am in the tenth ring of HELL.
I am too far in to start over in Illustrator. So I have to trudge on.
Does anyone have any input?
GERARD, please help me. I know I have ranted like a lunatic, but I've never had issues like these. I know its not all CDX4 problems. I just need to know how to fix this. If I have to go back to XP so be it.
Does Draw crash on every document you're saving, or just this specific one you're working on?
If it's only the one, how many pages, bitmaps, special effects?
Could you try to create copies and delete all but one page in each, and that way try to isolate any specific problem.Is it possible to copy the content to a fresh document and see if it still crashes? Bit by bit perhaps?
Sorry I get a bit mixed up between who has what and what they have tried. So if I repeat something excuse me.
You have done the 1, 2, 3 of memory, disk and virus scan?
You have done a uninstall and reinstall of the software?
You have done F8 to rebuild the workspace?
Is it sending in CARM reports? Have you put plenty of info on them?
It's happening with more than one file? When it occurs your autoback is being changed? Are other default settings changing to like nudge?
And I guess you have put the vista disk in and done a rebuild on that too.
I'd say because using Illustrator as the issue might still be there just not manifest as yet.
I think the next thing would be to get another Hard Drive load only the OS and Draw and see if the rest of the hardware has an error. You need some sort of radical test. There wouldn't be too many guys in here that have been doing this for a while who haven't had major drama in the middle of production.
You have 2 choices to sneak up on the issue step by step or take a wide birth and rule out a heap of issues in one pass. I think you better try a new HD and a fresh install or you could be at this for a month.
The issue sounds way to unique for you to get a magic wand help from Corel. Be great if they proved me wrong but I wouldn't hold your breath. If you can honestly tick off all the above then get another drive and see what happens. Make double sure you have master and slave set correctly if that is required and minimise the installed hardware.
If it never worked OK and it was a download version get a fresh download. If it did work OK and then broke try to think back to what you were doing in the days leading up to it.
But HD swap is going to cover a lot of the different potentials. What I do is run a mirrored drive and if things get tough I can split the mirror and get radical while keeping a backup. Of if it's a newsih computer get a matching drive so later you can convert one into a mirror.
I had the same problem..crashing, tearing up files on save...I did everything imaginable then decided that the files were too big..too much on one page so I started breaking files down into smaller units then collating the finished units back together. That would indicate a memory problem, especially in Temp..
That wasn't the problem..It seemed that because Corel Draw/Designer are very sensitive to memory issues..as one poster pointed out already..I was overlooking a jittery mouse problem and other small issues..and within two months after Corel products started crashing..I had to replace the motherboard on the computer.
You may solve this by breaking the pages down..saving often and not overloading the temp memory but..it may be that there is a hardware issue..so I did and do recommend..back up the computer because Corel is very stable..and something else may be ready to go out.
Exactly... memory issues, you think they are rare but they are a common issue often not check till the last minute. And because you can check that while you are asleep it's really should be first on the list.
I'm not immune. I think I mentioned I'd under clocked the RAM here or it errored. Yet last month one of the modules gave up totally.
And it can seemingly effect just one program. In my case it was the Visual Studio installer that went first. But I've seen it stop Norton from running at all. It all depends on what loads where in RAM. And to protect the system in Vista parts of the OS are loaded in different places on each boot, stops hacking of a known area of RAM.
Add to that cheap RAM with no error detection, more RAM and faster speeds, it's the first place to look. Once upon a time Draw was very often responsible, now that is the least likely place.
I am having problems with more than Corel now.
I took off Corel and tried to install Microsoft office.
It wouldn't let me. kept telling me I wasn't the administrator.
So Took everything off again and tried to install my old CAD program.
won't let me save a new file.
So, I took off Vista and reinstalled XP.
So Far, SO GOOD.
I will let you know. I tried to install the same programs on another computer with VISTA and am having similar issues.
I have been told that Vista Ultimate is the only version that works.
If VISTA worked so well why come out with 7?
I am sticking to XP for a while.
I apologize to Corel for any previous accusations.
This really sounds like a memory issue. But I say that as someone who have been plagued by memory issues.
Here is why...
XP loaded itself in the same locations in memory every time.
Vista shifts where it loads files at random to avoid spoofing. (Programs that do evil because they know what is in memory and where to break it.)
Then again a virus that is undetected could have the same impact and also be resolved by XP.
If I'd been watching the forum more and not having my own computer issues I'd have said 'Load Win 7 beta over Vista'.
Knowing you have loaded XP and assuming you have done a full memory diagnostic and had no error I'd say...
Don't do anything that puts you at risk for a month. If it's even slightly suss don't do it.
If you find you are getting errors and you have all the XP updates loaded and memory check is still clear...
Slow down your RAM. Find the section in the bios where RAM speed lives and cut it back a notch.
I'm running DDR 200Mhz, it was all fine for 4 months then one module failed and brought the system down. I slowed it down to 166Mhz and it was fine for 4 months now every module is failing. I've now slowed it down to 133Mhz and the system is 99% stable. It tested OK but I'm not 100% convinced. The modules will have to be send back, I'm waiting to a response and an RA to get that to happen.
Now I read something on this recently. There was a period where fast RAM was in short supply, to make up for the supply gap, RAM that tested correctly at the higher speed was relabeled. (I don't have a reference for that, the source from memory was a magazine article online so you could weight it as 50% chance of accurate.)
Quick list...
Still feels suss, memory tests OK
Slow RAM speed by what ever interval the Bios allows.
And touch wood that you have resolved it. ;)