I've been happily running my Epilog 36EXT laser for almost a year now using Corel Draw x4 running on Windows Vista 64bit. I just purchased a new computer which has Windows 7. When I could not get x4 to work with my laser on the new computer it gave me a good excuse to upgrade to x5. Well, no dice there either.
To make a long story short - Epilog is claiming that Corel Draw (even the latest x5 version) does not fully support 64-bit drivers. I can understand their point of view on this, other programs do seem to work fine on my new machine with their 64bit drivers. For example, Adobe Photoshop prints to it with no problems at all.
What I do not understand is why my old computer which is running a 64bit operating system works just fine with Corel draw and my laser.
Personally, I have no idea who is to "blame" for this. I'm not a computer programmer so I have no expertise in this area. All I know is that I love Corel Draw, I love my Epilog Laser, and I also love my new computer running Windows 7... I'd like to be able to use all three of these together.
I guess I'm making this post because I'd like to know what Corel Draw's official view of this issue is. Also, if anyone out there has happened to figure out a work-around for this issue I'd love to hear it. I'd be happy to give more details about what I've tried myself... I just didn't want this post to get too long.
Gennady, could you shed some light then on what the SPL***64 process is and how it effects the printer driver(s).
When there is a problem in 64 bit & Win7, we END Process in Task Manager and Restart CorelDRAW
then it will send jobs to the laser.
splwow64.exe is a thunking spooler API that translates print calls from 32-bit application ( Draw ) to 64-bit printer driver, part of the Windows printing subsystem that allows 32-bit applications to print to 64-bit printer drivers as if they are 32-bit. This is a part that ensures that printing just works on 64bit system. You can also restart spooler service itself, it usually resolves problems with the stuck print jobs. If you run cmd shell with admin privileges you can type
net start spoolernet stop spooler
Gennady
Hi Randy,
Actually I have a question for you as well. I have seen your profile on linkedin as "Sales & Tech Support at Epilog". If you are actually at Epilog, and this is not some mistake, could you please comment on this statement that according to Epilog Corel does not fully support 64-bit drivers? I am really interested to hear Epilog's side of story. If there is something wrong on our side we have to fix it.
Gennady,
Actually, I serve tech support & sales for Epilog Laser from Engraving Concepts, TX, NOT Epilog Corp. out of Golden, CO.