Windows XP home, Corel draw 12, Dell Inspiron Laptop. I have the latest version of the graphic card driver available installed.
Working on a file I lose the graphic upon which I am working. CorelDraw menus and page stay, the graphic just disappears. If I save the file and reopen it magically reappears.
Anyone have any suggestions?
Thanks
Rick
Have you reported this to the Corel technical support team? if yes, can you send me the reference number per email or private message so that I can have a look at it?
Gérard
No, I didn't because i'm using a trial software of x3 right now, i'm waiting for the company to buy the licence the next days but they won't buy it if it isn't working on this computer...i know it's difficult ...
Alex
I had called technical support a long time ago with this problem, but they said it was likely a graphics driver or mouse driver issue. But now that it's showing up on other kinds of computers, I'm suspicious of that answer. I'm running an IBM Thinkpad (with an ATI Radeon video chipset) and using the TrackPoint third button scroll. I can pan horizontally but the images with a document go blank and I have to restart CorelDraw and reopen the file to see them again. Also, vertical scroll has never worked properly.
Any luck in finding out what might be the cause of this?
We are still trying to reproduce this problem internally... one area that we are suspecting is related to the trackpad... try reducing the sensitivity of your trackpad and disabling all advanced features related to it.
Anyone know the status of this problem? I have the same problem with corel 12 running on Win XP and with Corel X4 running on Vista (both laptops). I do use the scroll part of the touchpad a lot, but I still get the problem (less frequently) when I use the scroll wheel on my Bluetooth mouse.