Sooooo........ is there any special way to uninstall and reinstall this. I've tried the procedures on the corel website and no progress.
secondly, this is what i get when i try to open the document that crashed out on me.
If you are referring to uninstalling X4, there is a way to manually uninstall it using Windows Installer CleanUp Utility. Is this the procedure you tried? Search the Knowledge Base at the Corel site under Support for 762284. WARNING. You will need to Edit the Registry. If you do not know what you are doing find some that does.
As far as reinstalling, Use you Installation Disc. You will need your License Key and you need to follow the install procedures at the same place above. Search for 762283.
Yes we have some tools. One cleans out reg settings another the MS installer.
And I've started compiling everything that has happened in the wiki.
That why it's so important that when someone has an issue they report how they solved it. (and used tags in the forum)
The tools I've used are here. There are 3 including a reg file that null X4.
You should always back up the registry before you muck with it.
You have to start with hardware checks as said. Otherwise if there is an error in hardware you will never find the issue in software. And this DOES happen. After raving on about it for months it happened here last week. The more RAM a system has the greater the change of a memory error.
Okay, so the memory test came up fine so did dskchk for the hard drive. there are no viruses as well. i took norton off and ran webroot. The uninstaller that the corel corp suggests is giving me fits. I am going on week two of not getting my work done. i'm about to give up. I'm starting to think that its Vista and corel together. they don't like each other.
OK... now it gets messy. You have to get rid of everything X4 and reset the installer. If you try again and it fails you will have to repeat this. Boring I know.
http://community.coreldraw.com/wikis/howto/troubleshooting-computer-says-no.aspx
That the start to what I know.
These are the tools I've used.
http://imagonullius.com/corel-ng/installclean.zip
There are 3 tools...
But before you get to that you should try to remove anything X4 using normal means. That means...
Put the disk and and see if uninstall works & deleting any files you can see in the C:\Program Files\Corel folder
CorelDRAW Graphics Suite X4 & CorelDRAW Graphics Suite X4 Setup Files
Now in this order
CGSX4CleanUpOldBuild.bat
PurgeX4registry.reg
msicuu2.exe
At this point you should have about as clean a system as possible. BUT you my not of resolved why the installer failed.
Now RUN...
sfc /scannow
... that checks now Windows OS files are damaged.
Now check that all DLLs that maybe required are registered.
RUN...
regsvr32 as per the screen grab.
If any of these files become unregistered there are issues and no warning are given by the OS. (suxs)
Now test that everything it good... Run Windows update, if everything is good you should see no failed updates. You want all the updates offered.
If this fails put the Vista disk in and do a repair allowing the OS to download required updates.
OK now run the installer again...
If it fails, that's OK just run uninstall from the disk and try again. (try 3 times it's taken that here, and how your face right that helps)
If it still fails then you have to use Dependency Walker link on the wiki to suss out what is missing. You car try that before you do the install if you like, just run depends.exe and open the install program. That will give you a list of what the installed it looking to use.
It's not a bad tool and will tell you what might be missing.
This might be worth a look too http://www.liutilities.com/products/campaigns/affiliate/cb/offer/dllfiles/rb/
I'm running there here to see how it goes but it looks pretty useful.
If there is a DLL missing try here http://www.dll-files.com/
Look for specific messages, there have been issues with MS XML files, but if that is a problem you should get a warning.
As ya can see this isn't just theory, I've had the issue.
A few other things...
Make a restore point before you start messing about.
Run the event viewer and check for issues there too.
PS: Isn't it a shame the MS didn't put the $500M spent on DRM on dealing with Windows issues!
This is absolutely out of hand. I have done everything. The program works fine for a day restart the computer a couple of times and then is starts to stall at random wierd times. Then crash!!!!! I try to save the document and it crashes right in the middle and won't let me reopen the file.
HEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLLLLLPPPPPPPPPPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!!!
I am going insane. I just lost another weeks of work. I keep saving like a good boy should, then it crashes out and won't let me re-open the file. I now have eight versions of the same file and I'm further from being done. This can't be Only Vista.
I am at my wits end. Two weeks of troubleshooting and no progress. I quit!!!!!!!!!!!!!!!!
back to Adobe, what a waste of money this was!
If you don't mind, could you attach the cdr file you can't open? (If it's too big, or it's confidential, let me know)
I thought you had an issue loading the software... does this mean you have got past that? And now have the service packs loaded? What was the thing that go you to that point?
Like Hendrik says post the file for comment. Maybe you are using a feature that few use. There are some things I'm critical about but stability isn't one.
Stability is so often a function of memory. I had to slow the ram down in the bios to make this system stable. 6 months later a ram module failed. What sort of weirdo underclocks their PC? I don't run for more than an hour without a saveAs. But I haven't had a crash that I can attribute to Draw since SP1.
Have you done the F8 thing on startup to rebuild the workspace?
Yani, I never had a problem uploading the software, my problem has always been crashing on saving a document.
Okay, sooooo..... I have overhauled the computer again.
What I have found is.......
1. that the auto backup feature is what is crashing me most of the time. It is the interfacing of CDX4 and Vista upon making a temp file to restore the backup.
2. the regular save function is stalling me out about 20% of the time.
3. when this happens, it corrupts the file beyond recovery.
When I designate a different folder on my hard drive for the autobackup it has a better success rate, about 80%. Vista still doesn't like the temp file CDX4 creates to restore it.
My other problem is that when I Save, not Save As, CDX4 changes my default auto backup save directory to the original temp folder, in turn crashing my document again. For some reason CDX4 won't hold the settings I designate, after I save each time.
I have had two different professionals work on my computer, and both threw their hands up. I just found these quirks this morning. I am beyond despair, I am in the tenth ring of HELL.
I am too far in to start over in Illustrator. So I have to trudge on.
Does anyone have any input?
GERARD, please help me. I know I have ranted like a lunatic, but I've never had issues like these. I know its not all CDX4 problems. I just need to know how to fix this. If I have to go back to XP so be it.
Does Draw crash on every document you're saving, or just this specific one you're working on?
If it's only the one, how many pages, bitmaps, special effects?
Could you try to create copies and delete all but one page in each, and that way try to isolate any specific problem.Is it possible to copy the content to a fresh document and see if it still crashes? Bit by bit perhaps?